Yolanda B.
Senior Technology Sales and Operations Manager
Open to offersNew to PlatformAbout
Yolanda B. is a seasoned Senior Manager: Sales & Operations with a proven track record in the technology sector, particularly across South Africa and Africa. She has led teams at RIC Consulting, SA Qlik Master Reseller (EOH), and MicroStrategy, overseeing daily operations, developing growth strategies, and executing partner/channel management. Her tenure involved working with industry-leading partners such as Qlik and Inphinity, focusing on Business & Channel Management, Sales Strategy & Execution, and Data & Analytics. Notable achievements include exceeding sales targets, expanding client portfolios, and improving operational efficiency. Her background also covers extensive bid and project management roles at SAP Africa, MTN Network Solutions, and Netbank, where she managed multimillion-dollar bids and led global sales initiatives in enterprise solutions.
Experience
Senior Manager: Sales & Operations
RIC Consulting · 2019 — 2025Oversaw daily business operations and developed growth strategies. Engaged in training lower-level managers and staff, while creating and managing budgets. Conducted performance evaluations and analyzed financial data. Researched growth opportunities across Africa, generating reports for Directors and delivered customer presentations. Served as an ambassador, coordinating closely with customers and partners, including Qlik, Inphinity, and PlatformManager. Focused on driving customer success by leveraging a strong understanding of clients' businesses and effectively position solutions.Channel Manager
SA Qlik Master Reseller (EOH) · 2017 — 2019Led a channel account team to maximize value delivery to partners and their customers. Achieved Gross Profit, Revenue, and Metric targets across various domains including Licensing, Maintenance, Consulting, and Managed Services. Developed dynamic Account and Territory plans in collaboration with partners to foster customer and partner success. Coached partners on customer decision-making processes, effectively tracked sales cycles, and identified upsell opportunities. Conducted quarterly business reviews to assess performance and realign strategies.Channel Manager
MicroStrategy · 2016 — 2017Focused on establishing and bolstering partnerships to enhance co-selling and solution adoption. Conducted quarterly business reviews to ensure alignment with organizational goals and executed targeted marketing events aimed at generating leads and increasing market awareness.Channel Manager | Bid Management | Leadership Roles | Project Management Roles
SAP Africa | MTN Network Solutions | Netbank · 1999 — 2015Drove strategic partner engagements to generate sales and facilitate growth initiatives led by partners. Managed bid processes involving multimillion-dollar projects to ensure alignment with business objectives. Designed go-to-market strategies for enterprise solutions while building and leading high-performing teams across multiple regions.
Skills & Expertise
Education
- Leadership Development Programme CertificateGordon Institute of Business Science · — — 2005
- Diploma Project Management Introduction, Advanced and MS ProjectsIntec · — — 2004
- Fashion Design and Business Management - DiplomaJoey Spiller Academy of Fashion · — — 1991
- MatricHoërskool Dr. E.G. Jansen · — — 1989
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