Yolande V.
Mid-Level Medical Legal Coordinator
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Yolandé V. is an experienced professional with a proven track record in various roles across diverse industries, including law, retail, and cosmetics. Currently working as a Medical Legal Coordinator and Administrative Assistant at Vanderspuy Attorneys, she adeptly manages medical-legal processes within the Road Accident Fund department. Her role includes scheduling assessments, drafting formal communications, and maintaining strong client relationships, showcasing her proficiency in Client Management and Effective Communication. Yolandé's previous role as a Cash Controller at OK Grocer demonstrates her capabilities in supervising daily cash operations, ensuring compliance and accuracy. With extensive customer service experience at Edgars as a Beauty Consultant and Head Cashier, she achieved sales targets through personalized consultations and efficient cash management. A certified Image Consultant and skincare expert, she consistently leverages her skills in Inventory Control and data capturing to enhance operational efficiency.
Experience
Medical Legal Coordinator / Administrative Assistant
VANDERSPUY ATTORNEYS · 2024 — PresentCoordinated medical-legal processes within the Road Accident Fund department. Tasks involved scheduling assessments with medical specialists, drafting instruction letters for reports, organizing client transport and accommodation, liaising with police and hospitals for necessary documentation, and managing client communication. Maintained client files, utilized Ghost Practice management system for record-keeping, managed appointment diaries, verified invoices, and kept relevant parties informed during legal processes. Daily tasks engaged Microsoft Outlook, Word, and Excel.Cash Controller | GRV Clerk | Front Line Manager
OK GROCER · 2019 — 2023Oversaw daily cash operations, ensuring accurate reconciliation and compliance with procedures. Responsibilities included processing Goods Received Vouchers, verifying supplier invoices, coordinating monthly stock takes, and investigating inventory discrepancies. Implemented pricing strategies to enhance profitability, trained frontline staff on customer service and operational standards, and managed stock deliveries. Duties also encompassed invoicing, data capturing, and recipe costing.Health and Safety Sales Representative
BEEHIVE OHS · 2017 — 2019Responsible for promoting and selling occupational health and safety products and services. Managed customer accounts, maintained accurate records, and utilized strong communication skills to address inquiries and resolve issues. Built positive client relationships to foster repeat business and supported promotional events and marketing campaigns.Beauty Consultant – Elizabeth Arden
EDGARS · 2013 — 2015Provided personalized beauty consultations, recommending Elizabeth Arden skincare and cosmetics based on clients' individual needs. Achieved sales targets through customer service and strong product knowledge, managed stock control, and oversaw visual merchandising. Duties included coordinating promotional events, handling administrative tasks, and training new staff.Stock Controller
MOM'S PHARMACY · 2012 — 2013Handled incoming stock by inspecting for accuracy and quality. Managed invoicing and performed daily data capturing to maintain inventory records. Responsibilities included organizing the stockroom, placing supplier orders, conducting regular stock takes, and applying product mark-ups as per pricing strategies.Receptionist
DRS SCHOEMAN & VENTER · 2011 — 2012Managed front desk operations, overseeing visitor greetings and directing calls. Scheduled appointments and maintained daily diaries for staff, organized filing systems, and coordinated communication between clients and medical professionals. Assisted with administrative tasks using Microsoft Office Suite.Stock Controller
SBUYS PHARMACY · 2009 — 2011Received stock, verifying accuracy and processing Goods Received Vouchers. Maintained inventory records, coordinated monthly stock takes, and managed daily stock control tasks. Placed orders, prepared invoices, and assisted with sales to support store performance.Functions Coordinator
CHUCKWAGON RESTAURANT · 2007 — 2008Assisted in the planning and coordination of events, preparing detailed quotations, and liaising with clients to meet requirements and budgets. Coordinated event setup and ensured smooth execution through on-site support, while managing financial reconciliations and general administrative duties.Head Cashier (Promotion from Beauty Consultant)
EDGARS · 2004 — 2006Promoted to Head Cashier and managed 15 tills, overseeing accurate daily cash-ups. Handled high-value cash transactions, monitored discrepancies, and ensured compliance with company policies. Collaborated with management to enhance service delivery while performing general front-end operations.Beauty Consultant – Elizabeth Arden
EDGARS · 1996 — 2004Conducted personalized sales consultations and managed incoming stock for Elizabeth Arden products. Responsibilities included training staff, coordinating promotional events, and achieving sales targets through effective customer service while performing administrative duties to support daily operations.
Skills & Expertise
Education
- Grade 12 / MatricPatriot High school · — — 1985
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