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Yvonne E. — Mid-Level Healthcare Virtual Assistant from Philippines

Yvonne E.

Mid-Level Healthcare Virtual Assistant

Philippines 6+ years
Open to offersNew to Platform
Languages
English
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About

Yvonne E. is an experienced Virtual Assistant with nearly six years of expertise supporting healthcare, real estate, and administrative operations. At Home Rehab System, she handled data entry of patient demographics and insurance information, managed payment posting, and maintained strict HIPAA compliance with no breaches or incidents. Her experience at Growth Radius focused on real estate administrative assistance, social media account management, scheduling, and marketing material design. With a background in nursing and call center customer service at Teleperformance, Yvonne E. is skilled in medical billing, medical terminology, ICD-10/CPT coding, and has hands-on familiarity with electronic health records, including Practice Fusion and DrChrono. She is certified in Healthcare Virtual Assistance and HIPAA, demonstrating comprehensive knowledge in medical office support, social media management, and technical platforms such as Microsoft Office and telehealth tools.

Experience

  • Virtual Assistant

    Home Rehab System · 2022 — 2025
    Entered patient demographics, insurance data, and uploaded EOBs into billing software. Posted payments from insurance carriers and patients, ensuring proper allocation of funds. Adhered strictly to HIPAA regulations, maintaining confidentiality of patient information without incidents. Managed social media accounts and created engaging posts, in addition to writing and publishing blog content. Designed and distributed email newsletters and edited various marketing materials.
  • Real Estate Virtual Assistant

    Growth Radius · 2020 — 2022
    Handled calendar management, scheduled appointments, and performed various administrative tasks. Managed email communications and conducted patient profiling.
  • Call Center Agent

    Teleperformance · 2012 — 2020
    Resolved customer complaints and escalated issues as necessary. Troubleshot technical problems, providing possible solutions to customers. Collaborated with internal teams to address issues and documented customer feedback.

Skills & Expertise

Education

  • Bachelor Science In Nursing
    Liceo de Cagayan University · 2006 — 2012

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