Yvonne R.
Mid-Level Rental Administrator
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About
Yvonne R. is a highly skilled Rental Administrator and Client Relations Specialist with more than four years of experience in the property management industry. She has a proven track record in tenant coordination and sales support, recognized for enhancing client satisfaction and improving administrative processes. Her expertise in leasing management and credit assessments has been instrumental in driving occupancy rates and managing high volumes of tenant inquiries. Yvonne effectively handles stakeholder communication, employing her multilingual skills in English, Sepedi, isiZulu, isiXhosa, and Ndebele to resolve conflicts and boost client relations. Her previous roles at Bold Mark Properties and Pryca Properties involved managing filing systems, coordinating lease renewals, and assisting in financial reconciliation. With a strong educational background in Logistics & Supply Chain Management from Boston City Campus, she ensures accurate and compliant documentation in all administrative tasks, supporting operational efficiency in every team she joins.
Experience
Portfolio Administrator
Bold Mark Properties · 2026 — PresentOversaw filing systems while keeping track of important dates such as lease expiries, renewals, and inspections. Engaged with landlords, trustees, and stakeholders to distribute notices, statements, and updates. Supported financial accuracy by reconciling accounts and assisting with budgeting reports. Managed maintenance requests and monitored job completion along with associated costs. Generated reports for audits and management reviews. Provided administrative support for meetings and portfolio reporting.Rental Administrator
Pryca Properties · 2023 — 2026Handled a high volume of tenant enquiries, enhancing response times and client satisfaction. Performed credit assessments and validated tenant documentation to ensure adherence to compliance standards. Organized lease renewals and terminations, accurately keeping tenant records. Assisted with managing arrears and conducting payment follow-ups to lower outstanding balances. Maintained rental databases while producing occupancy reports for management.Recruitment Assistant / Receptionist
Ngwane Direct · 2021 — 2023Screened candidate CVs while coordinating interview schedules. Managed front desk operations, addressing incoming calls and visitor inquiries with professionalism. Organized recruitment databases and filing systems for effective record-keeping. Supported onboarding documentation and induction processes for new employees.Merchandiser
Batho Pele Sales · 2020 — 2021Organized product displays and ensured that shelf stock levels remained adequate. Conducted audits of stores and provided reports on stock movement and promotional activities. Established relationships with store managers to enhance product placement and visibility.Sales Agent
Upshot Marketing · 2019 — 2020Developed leads through outbound calls and client referrals. Delivered product presentations and successfully closed sales to achieve monthly targets. Maintained client records and follow-up schedules to facilitate ongoing engagement.
Skills & Expertise
Education
- Higher Certificate in Logistics & Supply Chain ManagementBoston City Campus · 2021 — Present
- MatricSt Athanasius Orthodox Christian School · 2018 — Present
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