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Zachary O. — Mid-Level Operations Coordinator from United States

Zachary O.

Mid-Level Operations Coordinator

United States 2-3 years
Open to offersNew to Platform
Languages
English
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About

Zachary O. is an experienced operations and program coordination professional with a background in supporting remote workflows and sales operations in the consulting and automotive industries. At Chariot Solutions LLC, he managed day-to-day operations for a consulting firm, overseeing scheduling, documentation, reporting, and cross-functional communication to support multiple clients. He has administered CRM systems, tracking hundreds of leads across digital outreach, onboarding, and follow-up at both Chariot Solutions and North Edmonton Kia. Zachary also has experience with lead intake, client onboarding, pipeline tracking, and producing client-facing materials. He is skilled in key tools such as MS Office (Excel, Word, PowerPoint), Power BI for basic dashboards, and platforms like Canva and Adobe Creative Suite. Zachary holds a Bachelor of International Business from the University of Alberta and is recognized as a finalist in international business case competitions.

Experience

  • Operations Lead

    Chariot Solutions LLC · 2024 — 2025
    Oversaw daily operations for a consulting workflow that supported multiple clients. Managed CRM systems to track numerous leads across outreach, onboarding, and follow-up processes. Facilitated sales operations through organized pipeline management and continuous client communication. Developed internal reports and project trackers to enhance visibility regarding timelines and deliverables. Created materials for client onboarding, marketing, and fulfillment efforts.

  • Sales Operations Associate

    North Edmonton Kia · 2024 — Present
    Handled a large volume of inbound digital leads via dealership platforms and CRM systems. Coordinated the processing of applications, along with follow-ups and internal transitions, to ensure timely responses. Kept customer and sales records accurate for effective pipeline tracking and reporting.

  • Sales & Client Support Associate

    Go Auto Outlet · 2023 — Present
    Assisted both inbound and outbound leads throughout the entire sales lifecycle. Managed follow-ups and applications using CRM-style systems to track hundreds of active leads. Ensured organized sales documentation and maintained precise customer records.

Skills & Expertise

CRMConsultingSales

Education

  • Bachelor of International Business
    University of Alberta

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