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Zakirah S. — Mid-Level Administrative Coordinator from South Africa

Zakirah S.

Mid-Level Administrative Coordinator

South Africa 1-2 years
Open to offersNew to Platform
Languages
EnglishAfrikaans
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About

Zakirah S. is an experienced professional currently working at Bidvest Protea Coin, Val de Vie Estate since February 2025, where she serves as the primary point of contact for contractors. She effectively manages the enrollment process by reviewing applications and verifying eligibility, ensuring compliance with various policies. Her role involves resolving application issues and liaising with stakeholders through multiple communication channels. Additionally, Zakirah owns and manages Sweettooth Catering in Paarl, overseeing product manufacturing and client interaction to ensure service excellence. Her previous roles include serving as a Sales Manager at Chef Impossible, where she motivated and trained sales staff, and a Personal Assistant at RJ Coachworks, where she coordinated executive schedules and managed office tasks. Her experience extends into the financial sector, where she worked as a Financial Advisor at Metropolitan, assisting clients in financial planning. Zakirah's extensive experience is supported by strong skills in MS Office Suite, problem-solving, and meticulous attention to detail, making her poised to handle complex professional challenges. She holds an N4 Diploma from Boland College Paarl, specializing in Art and Design, Small Business Management, and Administration.

Experience

  • Acting as the primary point of contact

    BIDVEST PROTEA COIN, VAL DE VIE ESTATE · 2025 — Present
    Served contractors as the main contact, providing support during the admission cycle. Oversaw the entire enrollment process, which included application review and eligibility verification. Ensured adherence to institutional, national, and international admission policies. Processed applications effectively to meet targets and deadlines. Addressed application inquiries and resolved issues through phone, email, and in-person interactions.
  • Sales Manager

    CHEF IMPOSSIBLE, PAARL · 2019 — 2019
    Motivated and trained the sales team while implementing feedback. Identified weaknesses and proposed process improvements. Fostered strong customer relationships through attentiveness and positivity. Assisted in creating presentations and reports for the sales team, as well as provided administrative support to the Director.
  • Manager/Owner

    SWEETTOOTH CATERING, PAARL · 2018 — Present
    Directed the preparation and manufacturing of all products. Submitted tenders to secure contracts. Engaged in planning activities to minimize waste. Maintained daily communication with clients to guarantee exemplary service.
  • Personal Assistant

    RJ COACHWORKS, PAARL · 2016 — 2016
    Managed the Director's calendar and arranged meetings, appointments, and travel plans. Handled incoming communications through calls and emails. Oversaw staff workflow to ensure compliance with company policies. Facilitated requirements for new hires and supported employee orientation. Maintained office inventory.
  • Financial Advisor

    METROPOLITAN, GEORGE · 2015 — 2016
    Provided assistance and advice to clients regarding financial planning, analysis, and products. Possessed a strong understanding of insurance-related offerings. Engaged with clients through various channels, including in-person and video interactions. Addressed queries promptly and managed client circumstances for necessary adjustments.
  • Personal Portfolio Consultant

    OAKHURST, GEORGE · 2013 — 2015
    Supported the underwriting processes for new policies and claims. Maintained accurate records and made modifications to existing policies. Addressed customer issues with professionalism and in alignment with company policy. Maintained a high level of product knowledge to resolve complaints efficiently at the first point of contact.
  • Retail Manager

    TOYS & ALL, WORCESTER · 2008 — 2012
    Recruited and trained staff to maintain operational standards. Developed annual budgets and managed expenditures while implementing corrective actions as needed. Analyzed current trends by building rapport with customers to understand service needs. Ensured merchandise availability by managing inventories and maintaining supplier contact.

Skills & Expertise

Education

  • Grade 12
    GIRLS’ HIGH PAARL · — — 2002
  • N4 Diploma in Art and Design, Small Business Management, Administration, Computer Literacy
    BOLAND COLLEGE PAARL

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