Zama M.
Mid-Level Project Manager
Open to offersNew to PlatformAbout
Zama M. is a seasoned business professional with over 15 years of experience across multiple domains including event management, business development, project management, digital marketing, and sales. Currently serving as a Project Manager at JMAT Advisory Service, Zama effectively oversees comprehensive event planning and execution, notably managing the annual SAPOA Forum Conference with a substantial budget. Zama is adept at strategic sales and market analysis, drawing from past experience as a Commercial Sales Representative and Acting Regional Sales Manager at the SA Post Office, where focus was directed towards customer recruitment, sales performance, and fostering relationships. Zama's comprehensive skill set is highlighted by expertise in strategic marketing, consumer behavior analysis, marketing automation, and managing complex projects. Certified in Email and Content Marketing from Hubspot Academy, Zama continues to leverage these qualifications to enhance customer engagement and business growth. Zama's educational background includes an Advanced Diploma in Marketing from IMM.
Experience
Commercial Sales Representative
SA POST OFFICE · 2006 — 2024Recruited and onboarded new customers while driving direct sales to achieve targets. Identified growth opportunities and established sales strategies for major cash clients. Maintained strong relationships with existing customers and provided insights on new product development. Contributed to the setting of sales targets and assisted Area Managers in meeting their objectives.Project Manager
JMAT ADVISORY SERVICE · 2015 — PresentManaged the planning and execution of the Annual SAPOA Forum Conference, overseeing a budget exceeding $65,000. Secured venues that met conference requirements. Coordinated the production of event materials like branding, programs, and signage. Collaborated with subcontractors for timely service delivery. Developed food and beverage menus to enhance the attendee experience. Organized facilities and managed event logistics, including AV setup and seating arrangements. Established staff requirements and delegated responsibilities while ensuring regulatory compliance.Acting Regional Sales Manager
SA POST OFFICE · 2009 — 2010Generated new business through relationship leveraging and proactive prospecting. Conducted market analysis to launch targeted sales campaigns. Delivered exceptional customer experiences to maximize sales performance while controlling costs. Educated the community on available services to enhance awareness and engagement. Developed a reporting system to track prospects through the sales process.Acting Account Manager
SA POST OFFICE · 2008 — 2008Created detailed account plans for key accounts, overseeing account setup and management. Analyzed account activity to ensure optimal customer support. Monitored delinquency reports at the account level and created a client tracking system for revenue and usage analysis. Pursued new sales opportunities and provided training on client relationship building to the sales team.Service Provision Officer
null · 2004 — 2006Managed the rollout of address implementation in Nodal Areas and conducted community meetings to engage stakeholders. Liaised with service providers to launch new delivery services and promote awareness of available services. Trained field workers for effective service delivery and monitored customer satisfaction levels to provide actionable recommendations to management.Teller
null · 1999 — 2004Promoted and sold Post Office products while ensuring high-quality service delivery. Assisted clients with inquiries and executed counter financial transactions accurately. Managed counter operations to achieve smooth workflows and professionalism in public inquiries.
Skills & Expertise
Education
- Advanced Diploma in MarketingIMM · — — 2015
- MatricVukile High School · — — 1995
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