Zandra M.
Mid-Level Human Resources Specialist
Open to offersNew to PlatformAbout
Zandra M. is a seasoned Account Supervisor currently working at Green Pasture People Management Inc., focusing on comprehensive HR tasks, including recruitment, billing, timekeeping, and payroll processing. Her previous role as an HR/Admin Staff at JDLT Group of Companies involved end-to-end recruitment, from job posting to onboarding, along with administering payroll and benefits while ensuring compliance with company policies and labor laws. She managed employee relations, from conflict resolution to facilitating training and development programs aimed at enhancing workforce performance. Zandra's adeptness in administrative tasks has been refined through her varied experiences, including positions in hospitality at Jaytee’s Filipino Cuisine and barista roles at Rustan Coffee Corporation and Edis Retho Cafe. Her academic background in Business Administration with a major in Human Resource Development Management from City College of Tagaytay, coupled with her certification as a Certified Human Resource Associate, underpins her commitment to fostering a supportive and efficient workplace environment.
Experience
HR/Admin Staff
JDLT Group of Companies · 2025 — 2026Managed the complete recruitment cycle including job posting, screening, interviewing, and onboarding new employees. Maintained employee records while ensuring compliance with company policies and labor laws. Administered payroll, benefits, and timekeeping, alongside implementing HR policies and procedures. Handled employee relations, conflict resolution, and disciplinary actions with confidentiality. Supported training and development programs, monitored attendance, conducted performance evaluations, and facilitated employee engagement initiatives. Prepared HR reports and analytics to assist in organizational decision-making.Account Supervisor
Green Pasture People Management Inc. (Taal Vista Hotel) · 2026 — PresentOversaw billing, recruitment, timekeeping, payroll processing, employee benefits, and monitoring. Managed manpower recruitment and deployment, maintained accurate employee attendance and records, processed payroll and benefits, coordinated with clients and employees regarding work-related matters, and prepared reports and billing documents while performing various administrative tasks to ensure efficient daily operations.Barista
Rustan Coffee Corporation (Starbucks) · 2024 — 2025Prepared and served an array of handcrafted beverages and food items in a dynamic environment. Provided excellent customer service, creating a warm and welcoming atmosphere for guests. Maintained cleanliness and organization within the store and workstations, while accurately handling cash and card transactions using the POS system. Assisted team members during peak hours to ensure efficient operations and adhered to food safety, hygiene, and quality assurance standards.Barista/Server
Edis Retho Cafe · 2023 — 2024Acquired skills in drink preparation and customer service. Took customer orders and processed payments while ensuring a polite interaction with guests.Receptionist/Waitress
Jaytee’s Filipino Cuisine · 2021 — 2023Provided food service to customers and assisted them with their needs in a courteous manner. Welcomed guests and led them to their sanitized tables.
Skills & Expertise
Education
- Bachelor of Science Business Administration Major in Human Resource Development ManagementCity College of Tagaytay · 2024 — 2025
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