Zarah D.

Zarah Dane S. is an experienced Customer Service Representative with a background in managing high inbound and outbound call volumes at Foundever Baguio in the BPO and customer support sector. Her responsibilities include identifying customer needs, clarifying information, and efficiently resolving issues through customer service skills and effective communication. Zarah Dane has held diverse roles in the hospitality industry, including Caddy/Customer Service Assistant at Horizon Hills Golf and Country Club in Malaysia, where she assisted golfers, managed scores, and maintained course standards. She has also worked as a Waitress in food and beverage service and as a Cleaner, ensuring sanitary conditions in workplace environments. Additionally, she gained experience as a Domestic Helper in Singapore and contributed to sales and reservations as a Sales Reservation Specialist for Hotel Planner and as a Sales Agent for Homeaglow, utilizing reservation software and promotional sales techniques.