Zarina M.
Mid-Level Sales Operations Specialist
Open to offersNew to PlatformAbout
Zarina Mae T. is an experienced Administrative and Operations Support Specialist with over eight years in the telecommunications and digital marketing industries, notably at Globe Telecom under ABSI, Acquiro, and Asticom, as well as LandC SEO Content Marketing. Her background includes managing nationwide logistics for sales agents’ assets, supporting large data systems, and coordinating multi-department documentation to ensure operational compliance. Skilled in end-to-end sales processing, CRM systems like Salesforce and SAP, project tracking with Jira, and digital collaboration via Google Workspace, she has streamlined workflows and built tracking tools to improve sales monitoring. Zarina Mae T. holds a Bachelor’s in Business Administration majoring in Operations and Services Management from Bicol University.
Experience
Sales Communication & PTOW L1 Support
Globe Telecom under ABSI · 2023 — PresentOversaw logistics for sales agents’ assets, including laptops, phones, vehicles, and digital tools such as JIRA, Salesforce, Zoom, Docusign, and Google Workspace. Coordinated interdepartmental efforts to maintain documentation accuracy, asset tracking, and operational compliance.Team Leader - Sales Operation
Globe Telecom under Acquiro · 2022 — 2023Handled comprehensive sales processing by verifying client information, engaging regional sales support, and monitoring KPIs. Applied SAP, ICCBS, and CRM tools to optimize workflows and conduct remote coordination, while ensuring data accuracy and reporting.Regional Sales Support
Globe Telecom under Asticom · 2017 — 2022Facilitated coordination across teams to reach regional sales targets, supported the implementation of sales strategies, and maintained client accounts. Developed a sales tracker to enhance monitoring effectiveness for multiple groups.Junior Account Manager
Globe Telecom under Asticom · 2016 — 2016Conducted contract negotiations by aligning terms with client requirements and market trends. Addressed potential issues through proactive communication and resolving conflicts.Freelance SEO Content Writer
LandC SEO Content Marketing · 2016 — 2016Created articles for US-based clients aimed at increasing website and shop traffic.
Skills & Expertise
Education
- Bachelor of Science in Business Administration major in Operations and Services ManagementBicol University College of Business, Economics and Management · — — 2016
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