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ZCHANDRE T. — Mid-Level Virtual Assistant Specialist from Philippines

ZCHANDRE T.

Mid-Level Virtual Assistant Specialist

Philippines 2-3 years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Zchandre T. is an accomplished professional with a background in information technology, holding a B.S. from ABE International Business College. He has extensive experience as a part-time Virtual Assistant at JTROAGM New Zealand, where he specialized in data entry, email and chat support, and social media management using tools like Canva and CapCut. At MindHearts Academy of the Philippines, he served as a Computer Technician, maintaining the institution's computer systems and providing hardware and software support. He further enhanced his technical acumen as an Analyst Lv. 2 at Innodata Knowledge Services by evaluating and optimizing large language model outputs and conducting data annotation. His tenure at URBAN DECA HOMES UNIGROUP as a Real Estate Agent involved marketing property and managing client communications. Additionally, Zchandre managed computer operations at GAMER’S HUB Floridablanca, demonstrating leadership by supervising staff and overseeing technical repairs. His versatility is further evidenced by his time as a Chat Support Representative at Arvato Bertelsmann, where he handled technical queries and customer support.

Experience

  • Part-time Virtual Assistant

    JTROAGM New Zealand · 2025 — 2026
    Curated and scheduled organic posts using Canva while ensuring the content aligned with the company's vision. Developed engaging video content for various special occasions utilizing Capcut.
  • Part-time Computer Technician | Music Tutor

    MindHearts Academy of the Philippines · 2024 — 2026
    Oversaw the school's computer system and facilitated the operation of the computer lab. Focused on setting up and configuring computers and peripherals, as well as resolving various hardware, software, and network issues. Instructed students in piano and guitar, catering to selected individuals and groups.
  • Analyst Lv. 2 (AI - LLM)

    Innodata Knowledge Services, Inc. · 2025 — 2026
    Evaluated and enhanced the outputs of Large Language Models. Assessed AI-generated answers for various quality dimensions including accuracy and reasoning. Conducted data annotation and human feedback evaluations, while implementing comparative analysis to boost model reliability.
  • Virtual Assistant

    MGI IONSPEC - JERICHO LAYSON FACEBOOK PAGE · 2024 — 2025
    Processed customer orders received through various channels such as Facebook messages, emails, and phone calls. Managed Facebook page accounts including post handling and responded to customer inquiries concerning order status.
  • Virtual Assistant | Discord Chatter

    Kirill and Orkun Cengiz Personal V.A. · 2022 — 2022
    Produced visually appealing posters for Discord and Twitter accounts. Managed personal accounts specifically focused on securing whitelist positions on Discord and engaged in data entry tasks utilizing Google Spreadsheets. Demonstrated proficiency with Canva and Capcut for content creation.
  • Real Estate Agent/Sales Agent

    URBAN DECA HOMES UNIGROUP · 2021 — 2021
    Guided clients in buying and selling properties, ensuring favorable terms. Engaged in marketing real estate to potential buyers and prepared essential documentation, including contracts. Maintained and updated listings of available properties.
  • Computer Shop Manager/Technician

    GAMER’S HUB FLORIDABLANCA · 2018 — 2020
    Managed a team of two employees, overseeing scheduling and payroll. Handled the leasing and renting of computers, while also managing printing, scanning, and xerography services. Performed troubleshooting and repair of hardware and software for customers.
  • Chat Support Representative

    ARVATO BERTELSMANN, CLARK CITY · 2018 — 2018
    Addressed customer inquiries related to sales and refunds while providing assistance for technical issues with apps and websites. Supported customers with queries about shipping and refunds.
  • E-mail Support Representative

    TASK US PH, CLARK CITY · 2017 — 2018
    Managed email communication for customer support, addressing inquiries and assisting with order-related issues.
  • Voice Customer Support Representative

    IQOR PHILIPPINES, CLARK CITY · 2016 — 2017
    Provided voice support to customers, addressing their concerns and inquiries effectively.

Skills & Expertise

Education

  • B.S. in Information Technology
    ABE International Business College · 2012 — 2014