Zeah L.

Zeah L., located in Iloilo City, Philippines, is a knowledgeable undergraduate with a background in business and accounting, currently excelling in the role of Customer Support Representative for Expedia Lodging through WNS Global Services. She specializes in assisting customers with hotel reservations, modifications, and booking-related concerns while providing accurate information about lodging policies. Zeah is adept at resolving issues with professionalism and empathy, documenting interactions meticulously, and collaborating effectively with internal teams for timely resolutions. Her previous experience at the Capiz Provincial Capitol equipped her with administrative skills, such as report preparation, data entry, and email management. Zeah's academic journey includes being an honor student at Filamer Christian University in ABM (Accountancy, Business, and Management) and achieving accolades in a Special Program in the Arts during elementary school. Her proficiency in Microsoft Word and Google Docs further enhances her capability in providing non-voice administrative support.