Zeeshan S. has experience in the business process outsourcing (BPO) and customer service industry in Karachi. As a CSR at IBEX Pakistan from April 2024 to February 2025, Zeeshan handled customer queries via calls and chats, demonstrating proficiency in multitasking and managing high-pressure situations within the customer service domain. Prior to this, Zeeshan served as a DME Agent at Star BPO between January and March 2024, focusing on sales in the Durable Medical Equipment (DME) department. With practical knowledge of MS Office, internet browsing, and a background in both English and Urdu communications, Zeeshan brings essential support skills to roles requiring direct client interaction and sales in the BPO sector.
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