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ZoelaJane D. — Senior Office Administrator from Philippines

ZoelaJane D.

Senior Office Administrator

Philippines 1-2 years
Open to offersNew to Platform
Languages
English
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About

Mzoe D., an experienced Office Administrator, holds a BS in Office Administration from Primasia Foundation College, Inc. With over eight years in office administration, Mzoe has made significant contributions to industries such as banking, retail, and customer service. Her career encompasses roles like CRM and Administrative Support, where she managed CRM systems and handled high-accuracy data entry at Card SME Bank. Mzoe's proficiency extends to roles such as Account Officer and Folder Custodian at Alabel Viajero, focusing on SME account management, record keeping, and maintaining audit-ready files. In customer-facing roles, she provided essential support in cashiering and front-desk operations. Her adeptness in tools like MS Office, Google Workspace, HubSpot CRM, and GoHighLevel CRM bolsters her data management and scheduling capabilities. Mzoe is committed to operational excellence, ensuring confidentiality and accuracy in all her engagements.

Experience

  • Folder Custodian

    Alabel Viajero · 2025 — 2026
    Oversaw records and archive management, ensuring confidentiality and maintaining audit-ready filing systems.
  • Customer Services & Cashiering

    Alabel Viajero · 2024 — 2025
    Provided front-line customer support by addressing inquiries, managing requests, and resolving concerns, while also executing daily cashiering tasks, including receipts, change handling, and end-of-day reconciliation.
  • CRM & Administrative Support

    Company not specified · 2024 — Present
    Managed CRM tasks, handled inbound and outbound calls, engaged in customer messaging, and performed high-accuracy data entry using GoHighLevel and standard office tools.
  • Receptionist

    Alabel Viajero · 2024 — Present
    Facilitated guest registration, managed call routing, handled scheduling, and created warm experiences for visitors.
  • Account Officer

    Card SME Bank · 2024 — 2024
    Coordinated the loan process for SME accounts and executed KYC procedures while providing client servicing.
  • Inventory Checker

    Mamies of Alabel · 2023 — 2023
    Conducted stock verification, performed recount routines, and worked to reduce discrepancies.
  • Data Encoder

    Rural Bank of Alabel · 2022 — 2023
    Handled high-volume client records and transaction entry using banking software.
  • Cashier

    Capitol Cafeteria, Alabel Viajero · 2019 — 2020
    Executed public-facing cash transactions, processed receipts, and conducted daily reconciliation.
  • Encoder

    Poblacion, Alabel LGU · 2018 — 2019
    Performed local-government data encoding and organized records effectively.

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