ZUNAISHA S.
Junior Medicare Verifier
Open to offersNew to PlatformAbout
Zunaisha S. is a dedicated professional based in Rawalpindi, Pakistan, specializing in customer service and healthcare administration. Currently advancing her knowledge in a BS Software Engineering program at the National University of Modern Languages, she aims to build her technical prowess. Her professional journey includes roles such as Medicare Verifier at First Class Communication, where she excels in verifying Medicare eligibility and maintaining accurate patient records. At Arfa Tech, she honed her skills as a Customer Service Representative and Data Entry Specialist, focusing on CRM systems, data management, and customer support. With experience in remote and fast-paced environments, Zunaisha adeptly handles healthcare documentation, ensuring compliance and efficiency. Her competence in cross-functional collaboration, alongside proficiency in Microsoft Office, bolsters her reputation for adaptability and meticulous attention to detail.
Experience
Medicare Verifier
First Class Communication · 2026 — PresentVerify Medicare eligibility and patient insurance details utilizing company systems. Review patient records to ensure accuracy and completeness, and perform billing code verification while resolving discrepancies in healthcare documentation. Maintain precise records in compliance with company policies and communicate with internal teams for efficient claim processing.Accident Claims Representative
Brainiax Communications · 2026 — 2026Assist customers with inquiries regarding accident claims and case documentation. Collect and accurately verify information related to claims, update customer records, and maintain comprehensive documentation while providing professional support throughout the claims process.Customer Service Representative | Verifier | Data Entry Specialist
Arfa Tech · 2023 — 2025Deliver customer support via phone, email, and CRM systems by verifying customer information and ensuring accurate digital records. Carry out data entry with an emphasis on precision and confidentiality, conduct CX eligibility and billing code verification, and process customer requests while adhering to productivity standards. Collaborate with internal teams to efficiently resolve customer issues and enhance service quality.Human Resources Intern
GAO Tek Inc. · 2024 — 2025Assist in HR operations within a remote setting by supporting candidate sourcing, scheduling interviews, and participating in recruitment activities. Conduct research regarding HR trends, maintain HR documentation with a focus on accuracy and confidentiality, and collaborate with team members across different time zones, receiving commendations for professionalism and attention to detail.Clinic Nurse
Twin City Medical Clinic · 2022 — 2023Support physicians during clinical examinations and procedures, administer medications, injections, and IV therapy, and monitor patient vital signs while maintaining medical records. Implement infection control and sterilization procedures, respond to emergency cases, and provide first aid, ensuring compassionate patient care and professional communication.
Skills & Expertise
Education
- Bachelor of Science in ROBOTICS AND AINational University of Modern Languages (NUML) · 2026 — Present
- Diploma in Operation Theater TechnicianFalah Institute of Nursing & Allied Health Sciences · 2024 — 2026
- FSc Pre-MedicalGovernment Associate Degree College for Women · 2021 — 2023
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