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Zyreen E. — Junior Tourism Virtual Assistant from Philippines

Zyreen E.

Junior Tourism Virtual Assistant

Philippines No experience yet
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Zyreen J. is a detail-oriented Tourism Management graduate with over 1,000 hours of experience in front office and guest service roles. With her strong administrative and coordination abilities, she is adept at managing guest check-in/check-out processes and handling reservations across various high-traffic environments. During her training at Summit Ridge Tagaytay and Casa Yssabel Resorts and Events Place, Zyreen honed her skills in professional communication and served as a cross-departmental liaison, ensuring swift resolution of requests by coordinating with housekeeping, events, and management teams. She is known for maintaining composure and exercising discretion in fast-paced settings and is fluent in English and Filipino. Zyreen aspires to leverage her strong organizational skills and adaptability as a Virtual Assistant to support executive operations with reliability and professionalism. Her training includes certifications in Filipino Brand of Service Excellence and Sustainable Tourism, reflecting her commitment to service quality.

Experience

  • On-the-Job Training — Front Desk

    Summit Ridge Tagaytay · 2026 — 2026
    Oversaw daily operations of the front office, which included managing check-in and check-out schedules, handling telephone interactions, and addressing guest correspondence. Collaborated with various hotel departments to ensure timely resolution of requests and maintained professionalism amidst competing priorities in a busy environment.
  • On-the-Job Training — Front Desk

    Casa Yssabel Resorts and Events Place · 2024 — 2024
    Addressed guest arrivals, departures, and concerns while demonstrating professionalism and attention to detail. Assisted in the coordination of event and resort activities, facilitating communication and logistics among team members in a fast-paced setting.

Skills & Expertise

Education

  • Bachelor of Science in Tourism Management
    National University · 2022 — 2026
  • Senior High School, TVL–Tourism Strand
    Emilio Aguinaldo College · 2020 — 2022
  • Secondary Education
    Immaculate Conception Academy · 2016 — 2020

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