Zyrel F.

Zyrel F. is a results-driven Customer Service Representative with over two years of experience providing support to international clients in dynamic, remote settings. Specializing in email and chat support, he excels in technical troubleshooting, order management, and handling payments and subscriptions utilizing platforms like Zendesk and Salesforce. He has also worked extensively as a Virtual Assistant delivering robust administrative support and managing social media. At Awesome OS, Zyrel aided in customer and technical support for a global paper-tablet company, efficiently resolving device issues and managing logistics and payment concerns. Previously, as part of The Virtual S Web Solution, he was recognized as a Most Valuable Employee for his contributions in customer support and virtual assistance, coordinating service appointments and supporting social media management. Zyrel's experience is complemented by his ability to work graveyard shifts, benefiting clients globally.