Abigail C.

Abigail C. is a seasoned customer service professional with over six years of extensive BPO experience, specializing in sales, financial, and healthcare accounts. She has honed her expertise as a Subject Matter Expert for two years and a Program Coordinator for one year, demonstrating a consistent ability to support teams, enhance performance, and provide exceptional customer service. Abigail is recognized for her strong leadership skills, having achieved TELUS leadership certification, and excels in communication, coaching, and problem-solving. Her robust experience includes roles at TELUS Digital Philippines, LUNO, and 24/7ai Cyber Sigma, where she has effectively engaged in client support and sales account management. She also has a foundation in Information Technology from the Infotech School of Science and Technology and possesses solid skills in Microsoft Office and Google Workspace. Abigail currently serves as a CSR III at TELUS Health MyPet, continuing to impact the BPO industry significantly.