If you are signed in
- Open the job post.
- Select “Report Job Post”.
- Describe what happened and submit the report.
Online.jobs safety centre
Trust & Safety
Online.Jobs is committed to helping jobseekers and employers connect safely.
We use automated checks, manual moderation, and reports from our community to identify suspicious accounts, misleading job posts, scams, and other violations. These measures reduce risk, but no online marketplace can identify every fraudulent user or opportunity. Always verify an employer independently before sharing sensitive information or accepting an offer.
How employers and job posts are reviewed
Online.Jobs may review:
- account, email, company, and identity information where appropriate;
- job titles, descriptions, compensation, and hiring requirements;
- duplicate or related accounts and other fraud-risk signals;
- suspicious activity, previous violations, and reports from users.
Some job posts are reviewed before they are published. Others may be reviewed after publication based on risk signals, platform monitoring, or user reports.
Our moderators may approve, reject, hide, remove, or return a job post for additional review. We may also restrict or suspend an account where we reasonably believe it presents a safety risk or violates our Terms of Service.
An identity-verification indicator or other account status is not an endorsement, a comprehensive background check, or a guarantee that an employer or opportunity is legitimate.
Prohibited job practices
Employers and job posts on Online.Jobs must not:
- ask applicants to pay upfront recruitment, application, training, processing, placement, or access fees;
- ask applicants to send or transfer money, cryptocurrency, gift cards, or other funds;
- ask applicants to deposit or cash checks, process payments, receive or resend money, or participate in reshipping schemes;
- require applicants to purchase equipment, software, or services from the employer, recruiter, or a seller they specify as a condition of receiving the job;
- require applicants to communicate only through Telegram or WhatsApp;
- request passwords, authentication codes, full card details, or unnecessary financial or identity information;
- misrepresent the employer, compensation, responsibilities, or nature of the work.
Telegram and WhatsApp may be used as additional communication channels, but an employer should be willing to communicate through Online.Jobs or another verifiable company channel. Treat requests to move immediately and exclusively to a private messenger as a warning sign.
How to report a job post
Need to report by email?
If you cannot access the report form, are not signed in, or believe the issue is urgent, email [email protected].
Subject: Safety report — [job title or company name]
Include as much of the following as possible:
- the Online.Jobs job URL;
- the job title and company name;
- a description of the suspicious activity;
- screenshots of messages or payment requests;
- the names, email addresses, phone numbers, or messenger handles used;
- relevant dates and times.
Do not email passwords, authentication codes, full payment-card details, full bank credentials, or unnecessary copies of identity documents.
If you have already sent money or disclosed financial information, contact your bank or payment provider immediately. Where appropriate, also report the incident to local law enforcement or the relevant fraud-reporting authority.
What happens after a report
Reports submitted through Online.Jobs enter the moderation queue. Our team may review the job post, employer account, related activity, previous reports, and any evidence provided.
Depending on the findings, Online.Jobs may:
- remove or hide a job post;
- return the job post for additional review;
- warn, restrict, suspend, or terminate an account;
- request additional information;
- preserve relevant records for security or legal purposes.
We aim to begin reviewing urgent reports involving active payment requests, account compromise, or immediate risk within 1 business day.
Other reports normally receive an initial review within 3 business days. Complex cases may take up to 10 business days or longer when additional information or external coordination is required.
For privacy, security, and investigation-integrity reasons, we may not be able to disclose every action taken against another user.
Safety tips for jobseekers
- Verify the company through its official website and independently found contact information.
- Be cautious when a recruiter uses only a personal email address or private messenger.
- Ask for a video interview and a written offer that clearly explains the role and compensation.
- Never pay to apply for or receive a job.
- Do not participate in money-transfer, check-deposit, cryptocurrency, gift-card, or reshipping arrangements.
- Do not purchase equipment from a seller selected by the recruiter.
- Keep important communications and agreements in a form that can be saved and reviewed.
- Stop communicating and report the job if an employer creates urgency, requests secrecy, or pressures you to send money or sensitive information.
Contact us
Safety concerns
For suspicious jobs, scams, abusive users, or other safety concerns:
[email protected]Subject: Safety report
Security concerns
For security vulnerabilities, suspected account compromise, or data-security concerns:
[email protected]Subject: Security report
Please do not publish vulnerability details publicly before our team has had an opportunity to review them.