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Abigiel S. — Senior Virtual Assistant from Philippines

Abigiel S.

Senior Virtual Assistant

Philippines 6+ years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Abigiel D. is a seasoned Virtual Assistant and Sales Development Representative with a comprehensive background in lead generation, appointment setting, and customer service. With over six years of experience, Abigiel has effectively supported clients across the US, Australia, and New Zealand, thriving in both remote and office-based roles. Currently serving as a Virtual Assistant at Cloudstaff Modern Workspace, she handles outbound calls, schedules appointments, and manages CRM systems for US accounts. Previously, at Maclean Financial Ltd., she excelled as a Sales Development Representative, engaging decision-makers and maintaining client pipelines. Her tenure at MDM System Incorporation further honed her skills in client qualification and financial information verification. Abigiel's career began with iQor Philippines, where she provided customer support via multiple channels, ensuring service quality and customer satisfaction. She holds experience in diverse industries, including finance and customer service, leveraging her administrative support expertise to foster client growth and satisfaction.

Experience

  • Virtual Assistant (Appointment Setter Level II)

    Cloudstaff Modern Workspace · 2025 — Present
    Conducted outbound calls to engage prospective clients and performed follow-up activities. Scheduled appointments for sales representatives and qualified leads while updating CRM records. Assisted with daily administrative tasks and client engagement.
  • Sales Development Representative / Telemarketer

    Maclean Financial Ltd. · 2023 — 2025
    Focused on generating qualified leads through outbound prospecting. Engaged with decision-makers and business owners, scheduled appointments, and maintained client pipelines. Managed CRM records and follow-up activities diligently.
  • Contact Center Operator / Appointment Setter

    MDM System Incorporation · 2021 — 2022
    Evaluated prospects based on established qualification criteria. Scheduled appointments for both sales and finance teams while verifying customer information and financing requirements. Ensured customer records were meticulously maintained.
  • Customer Service Representative

    iQor Philippines · 2019 — 2021
    Provided support to customers via phone, email, and chat. Handled account and service-related issues while maintaining high customer satisfaction and service quality standards. Documented customer interactions and resolutions methodically.

Skills & Expertise

Education

  • Bachelor of Business Administration, Major in Banking and Finance (Undergraduate)
    University of the East
  • Midwifery (Undergraduate)
    Jose C. Feliciano College

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