Adele H.
Mid-Level Supply Chain Manager
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Adele H. is a seasoned supply chain professional based in Johannesburg, South Africa, known for her expertise in leading supply positioning strategies and process improvement across global operations. With a notable career in sectors like pet supplies, lighting, electrical components, and data storage, Adele has successfully integrated operational functions to enhance efficiency, reduce costs, and strengthen supplier relations. Her tenure at companies such as MCMAC PET SA., I-G3N (PTY) LTD, and Verbatim Limited underscores her ability to manage complex supply chains, optimize inventory management, and lead procurement management and logistics coordination initiatives. Adept at streamlining SKU governance and enhancing facilities management, she plays a critical role in driving business profitability through effective supply chain execution. Adele is immediately available to bring her strategic insights and operational excellence to new opportunities, focusing on continuous improvement and sustainable growth.
Experience
Account Operations Coordinator
MCMAC PET SA · 2025 — 2025Communicated with the Warehouse Manager to verify the reception of new shipments and noted any discrepancies. Created damage reports and drafted communications with suppliers for stock credits and replacements. Managed records of returned stock items by supplier and submitted reports upon request. Obtained courier quotes, coordinated collections, and maintained Proof of Deliveries (PODs) for tracking and audit purposes. Coordinated distribution of updated price lists and brochures to wholesalers and warehouse teams nationwide.Supply Chain and Facilities Manager
I-G3N (PTY) LTD · 2022 — 2025Directed sourcing activities for both inventory and operational supplies while emphasizing cost-effective purchasing and supplier alignment. Established a SKU governance framework to minimize duplication and enhance inventory accuracy. Supervised global inbound logistics operations, ensuring effective shipment tracking and swift resolution of delivery issues. Developed a comprehensive facilities strategy that covered security systems, telecom infrastructure, and workspace efficiency.Business Planning Strategist
CROSSAFRICA LIGHTING AND ELECTRICAL (PTY) LTD · 2017 — 2020Led the design and execution of supply chain strategies throughout the product lifecycle to achieve service targets and support business growth. Assisted in the procurement of electrical components, improving operational turnaround times. Analyzed weekly sales and inventory data to evaluate performance trends and spot growth opportunities. Managed inventory control for 300 data storage SKUs, optimizing warehouse space by overseeing over 1,200 pallet positions.Operations Manager
VERBATIM LIMITED · 2008 — 2017Handled inventory control for over 1,500 data storage SKUs while managing more than 2,500 pallet positions to enhance warehouse capacity. Coordinated monthly dispatch of 30 to 60 trucks, ensuring timely national deliveries to retail outlets and channel partners. Conducted audits of freight forwarding and courier invoices monthly to confirm billing accuracy against established KPIs. Ensured compliance of third-party warehouse operations with agreed service level agreements.Customer Service Manager
VERBATIM LIMITED · 2001 — 2008Led the customer service team in delivering support to retail and channel accounts. Oversaw daily operations including order processing, returns, and credit notes for timely resolutions. Cultivated relationships with key clients, efficiently addressing their queries and concerns. Coordinated national deliveries in collaboration with logistics teams to ensure timely dispatch.Customer Service Coordinator
VERBATIM LIMITED · 1997 — 2001Provided support across various customer service tasks, contributing to team operations and client interactions.Creditors Clerk
SILTEK DISTRIBUTION DYNAMICS · 1994 — 1997Managed creditor accounts and processed invoices ensuring financial accuracy.Creditors Clerk
HICKSON CHEMICALS · 1993 — 1994Handled creditor accounts and maintained financial records as part of the accounts team.Accounts Clerk
LTA LIMITED · 1987 — 1993Supported accounting operations through data entry and invoice processing, ensuring accuracy in financial documentation.
Skills & Expertise
Education
- International Bookkeepers CertificateBIRNAM BUSINESS COLLEGE · 1989 — Present
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