Adobe J.

Jacob L. is an experienced professional with a background in operations management, technical support, and customer service spanning the HVAC, IT helpdesk, and shipping industries. As an Operation Manager for over three years at AJT Aircon, he contributed to the efficiency of business operations. His more than two years as a Helpdesk Technician II at Stefanini Philippines involved providing technical troubleshooting and customer service in an IT environment. Additionally, Jacob L. spent three years at Inspiro in combined Technical Support and Customer Service roles, directly managing customer inquiries and technical issues. He applies strong administrative support, schedule management, and information gathering abilities to deliver dependable virtual assistance in remote work settings, leveraging his expertise acquired across diverse sectors including shipping and faith-based community service.