Adrian M.

Adrian Z. is a dedicated customer service and records specialist with a strong focus on detail, accuracy, and confidentiality. Having worked as an Associate-Transprocessing at Sutherland Global Services Philippines, Inc, Adrian demonstrated professionalism in handling both inbound and outbound customer calls, delivering accurate information, resolving concerns, and maintaining meticulous account documentation. Adrian also served as a Records Retriever Specialist at Express Imaging Services, emphasizing skills in records retrieval and organization while ensuring strict compliance with data privacy standards. By efficiently updating logs and coordinating with departments and partners, Adrian efficiently secured required records. With educational grounding from Systems Plus College Foundation in information and communication technology, Adrian is well-equipped with document management, data privacy compliance, and proficiency in MS Office applications, bringing valuable expertise in maintaining organization, quality, and efficiency under pressure.