Aghnia N.
Mid-Level Administrative Assistant
Open to offersNew to PlatformAbout
Aghnia N. is an experienced Administrative Assistant based in Cimahi, West Java, Indonesia. She boasts over three years of providing academic administrative support across a national network, effectively serving over 4,000 students in 45 branches throughout Indonesia. Transitioning from her previous role as a Guidance and Counseling Teacher, Aghnia has skillfully managed data and communications for more than 200 students, parents, and teachers with a flawless record of data privacy. Her proficiency at 71 WPM in data entry complements her expertise in multi-channel communication, facilitating seamless interaction via email, phone, and WhatsApp Business. At PT Kreasi Edulab Indonesia, she played a pivotal role in resolving cross-level issues and coordinated parent mentoring programs monthly. Aghnia's educational background includes a Bachelor of Education in Guidance and Counseling, providing her with a solid foundation in adult psychology and personal development. Proficient in both Bahasa Indonesia and advanced English, she leverages tools such as Microsoft Office Suite and Google Workspace to enhance operational efficiency.
Experience
Administrative & Student Services Representative
PT Kreasi Edulab Indonesia · 2023 — 2026Delivered administrative support and scheduling for 45 branches, catering to over 4,000 students. Prepared correspondence and presentation materials for various briefings and events. Established and monitored division activity timelines to ensure tasks were completed punctually. Compiled progress reports and summaries for payroll processing. Addressed and communicated issues between the head office academic team and branch teams on a weekly basis. Managed over 200 inquiries weekly from students, parents, and teachers through email, phone, and WhatsApp Business. Acted as the primary coordinator for the monthly parent mentoring program across branches.Program Coordinator & Personal Coach — Educamp 2026
Company not specified · 2026 — 2026Organized daily logistics for a residential camp, ensuring timely session management. Compiled weekly reports on participant progress, monitoring individual growth throughout the program. Provided weekly updates to participant families, addressing concerns to enhance satisfaction. Offered personal support sessions to reduce student dropout rates during the camp.Event Host & Administrative Coordinator — Parents Class Program
Company not specified · 2023 — 2026Facilitated monthly virtual parenting seminars that engaged over 400 parents nationwide, scheduling sessions to accommodate work commitments. Monitored attendance and distributed relevant materials for each seminar, preparing follow-up reports afterward. Strengthened trust and satisfaction by maintaining communication with parent participants between sessions.Field Coordinator & Personal Coach — Educamp 2024
Company not specified · 2024 — 2024Mentored 8 private students academically and personally during quarantine to enhance focus and well-being. Delivered evaluations on academic performance weekly to students and their parents. Developed customized study schedules tailored to each student's subject requirements. Guided students through the UTBK and Mandiri university admission processes comprehensively. Oversaw a continuous bootcamp schedule, ensuring student safety and focus.
Skills & Expertise
Education
- Bachelor of Education in Guidance and CounselingUniversitas Pendidikan Indonesia (UPI)
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