13 viewsTalent
Agostina C. — Mid-Level Hotel Reservations Assistant from Argentina

Agostina C.

Mid-Level Hotel Reservations Assistant

Argentina 1-2 years
Open to offersNew to Platform
Languages
SpanishEnglish
Video Introduction
No video introduction yet
The candidate has not added a video.
Contact information and social networks are private. Connect to unlock.
Hidden

About

Agostina C. is a seasoned professional with a Bachelor's degree in Human Resources from the Universidad de Ciencias Empresariales y Sociales (UCES), completed in February 2025. She brings extensive experience in the hospitality industry, showcasing her ability to lead teams and manage comprehensive administrative operations. At Village de las Pampas Apart Hotel, Agostina was responsible for front desk operations, overseeing a team of seven and executing tasks such as invoicing, cash management, and supplier handling. Her work at Hotel Palisades and Everline Resort & Spa further solidified her expertise in customer service, as she handled reservations, check-ins, and coordinated with housekeeping to maintain high service standards, particularly during peak seasons. Currently, as a Reservations Assistant at Domos Park, she focuses on optimizing occupancy through strategic use of hotel management systems like PMS and CRM, contributing to sales through platforms like Booking and Airbnb, and supporting commercial decision-making. Agostina's bilingual proficiency in native Spanish and intermediate English complements her operational skills, ensuring her adaptability in dynamic and high-demand environments.

Experience

  • Front Desk Manager

    Village de las Pampas Apart Hotel · 2025 — 2026
    Oversaw reception and administration, leading a team of 7 by coordinating shifts and tasks. Managed collections, billing, daily cash management, and payments to suppliers through check issuance and supply control. Supervised check-in/out processes, oversaw extra charges, created operational spreadsheets, and collaborated with housekeeping to optimize availability. Resolved operational and administrative issues during peak season, ensuring standard compliance.
  • Reservations Assistant

    Domos Park · 2026 — Present
    Managed reservations comprehensively with an emphasis on maximizing occupancy. Conducted quoting, tracking, and closing of sales through various channels including the in-house engine, Booking, and Airbnb. Utilized hotel systems (PMS, CRM, CMS), including Pxsol and Todo Alojamiento for internal operations. Analyzed demand and provided support for commercial decisions regarding pricing, availability, and occupancy.
  • Receptionist

    Everline Resort & Spa · 2023 — 2024
    Managed check-in and check-out using the PMS during the winter peak season. Provided assistance to international guests, addressed special requests, and resolved complaints with a focus on customer satisfaction. Coordinated with housekeeping and maintenance to ensure service quality and availability. Handled authorization and control of guarantees in a high-demand operational environment.
  • Front Desk

    Hotel Palisades · 2022 — 2023
    Handled reception duties including reservation management, check-in, and check-out. Administered billing and daily cash closure. Responded to inquiries via phone and email, worked with housekeeping on operational coordination, and assisted in the overall organization of the department. Adapted to service standards of the U.S. market during peak season.

Skills & Expertise

Education

  • Licenciatura en Recursos Humanos
    Universidad de Ciencias Empresariales y Sociales (UCES) · — — 2025

Interested in this professional?

Sign in as an employer to save this profile or invite Agostina C. to a job.

Sign in as an employer