Post a Job Free
0 viewsTalent
Ahmad A. — Junior Virtual Assistant from Philippines

Ahmad A.

Junior Virtual Assistant

Philippines 1-2 years
Open to offersNew to Platform
Languages
English
Video Introduction
No video introduction yet
The candidate has not added a video.
Contact information and social networks are private. Connect to unlock.
Hidden

About

Ahmad A. is an experienced Virtual Assistant and Customer Chat Support professional from Manila, specializing in offering reliable support across various industries. With expertise in CRM tools, content scheduling, and social media management, Ahmad excels in maintaining confidentiality and delivering accurate, timely assistance. Ahmad's professional journey includes managing inboxes, scheduling appointments, and executing data entry tasks with finesse utilizing platforms like Trello, Asana, Zoom, and Google Workspace. In customer chat support roles, he efficiently resolved customer complaints and processed orders via email and chat, while collaborating with teams to address escalated issues. Self-directed projects in social media management have seen Ahmad plan content calendars and build engaging narratives across platforms such as Facebook, Instagram, and TikTok, leveraging tools like Meta Business Suite and Canva to enhance brand voice and community engagement. Ahmad's background includes training in virtual assistance, customer service, and social media management fundamentals, grounded by an educational foundation in Radiologic Technology from Dr. P. Ocampo Colleges Inc. in Cotabato City.

Experience

  • Virtual Assistant

    Remote
    Managed client inboxes, scheduled appointments, and performed data entry tasks while working remotely. Created reports, maintained filing systems, and efficiently responded to client inquiries. Coordinated virtual tasks using Trello, Asana, Zoom, and Google Workspace.

  • Customer Chat Support Representative

    Remote
    Delivered prompt and professional customer support via email and chat. Resolved customer complaints, processed orders, and recorded interactions using CRM software. Worked alongside internal teams to escalate and address customer issues.

  • Social Media Management (Self Directed Projects)

    Remote
    Developed and scheduled content calendars for platforms like Facebook, Instagram, and TikTok utilizing Meta Business Suite and Canva. Crafted engaging captions and graphics aligned with the brand's voice. Monitored engagement metrics and comments to promote community participation while researching trends and hashtags to enhance content visibility.

Skills & Expertise

Chat SupportCustomer SupportCustomer ServiceVirtual AssistantCustomer Service Representative

Education

  • Undergraduate, Bachelor of Science in Radiologic Technology
    Dr. P. Ocampo Colleges Inc. · 2022 — 2023

Interested in this professional?

Sign in as an employer to save this profile or invite Ahmad A. to a job.

Sign in as an employer