Alan M.

Riley T. is a Technical Support Representative with experience at TechSolutions Ltd. in Budapest, specializing in technical troubleshooting and customer support within the information technology sector. Having assisted users by diagnosing and resolving common system errors, connectivity issues, and software installations, Riley is skilled in providing clear and effective user guidance for both Windows and macOS environments. With hands-on exposure to helpdesk and ticketing systems, as well as remote support assistance, Riley contributes to maintaining seamless IT operations and positive customer experiences. Currently pursuing a Bachelor’s Degree in Information Technology at Budapest University of Technology and Economics, Riley continues to build a strong foundation in computer systems and networking basics.