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Alecxa B. — Mid-Level US Mortgage Underwriter from Philippines

Alecxa B.

Mid-Level US Mortgage Underwriter

Philippines 3-6 years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

AlecxA J. has built a strong career in the US mortgage industry, currently serving as a US Mortgage Underwriter, a role held since 2025. Previously, from 2023 to 2025, she honed her skills in senior customer service, focusing on delivering excellent service through effective communication and problem-solving, ensuring high customer satisfaction. AlecxA's expertise lies in credit and income analysis, underwriting & risk assessment, and mortgage processes, including Conventional, FHA, VA, and USDA Loans. Her education includes a Bachelor of Science in Aviation Information System from the Philippine State College of Aeronautics, majoring in Airline Operation. As a dedicated professional, AlecxA ensures the accuracy of financial documents and adeptly navigates complex queries about loan modification and tax-related issues. Her qualifications include being a MLO SAFE Licensing Passer and a Certified US Mortgage Underwriter. Her role has involved verifying financial documents to facilitate loan processing and ensuring efficient payment processing and handling of escrow accounts.

Experience

  • US Mortgage Underwriter

    null · 2025 — Present
    Reviewed and verified financial documents submitted by customers to ensure accuracy and completeness. Analyzed financial data and credit reports to determine gross and net income, expenses, financial ratios, and net disposable income while assessing the capacity of borrowers to repay loans.
  • Sr Customer Service

    null · 2023 — 2025
    Delivered excellent customer service by responding to various inbound and outbound calls. Explained Escrow account and payment processing. Ensured effective routing of borrowers regarding loan modification or insurance and tax queries. Identified and assessed customer needs to achieve satisfaction.
  • Customer Service Associate II

    MODER SOLUTIONS, INC · 2022 — 2023
    Managed payment processing for monthly mortgage payments. Took ownership of customer inquiries, proactively following through to ensure issues were resolved. Navigated multiple computer systems and applications while utilizing search tools to provide information to customers.

Skills & Expertise

Education

  • Bachelor of Science in Aviation Information System Major in Airline Operation
    Philippine State College of Aeronautics - Mactan · 2018 — 2022

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