Mid-Level Customer Support Manager
Open to offersNew to PlatformAlejandro D. is a highly accomplished Team Manager with a track record of excellence in managing operations across diverse business lines such as Sales, Billing, Logistics, and Technical Support at Alorica in Pampanga. He has been recognized for his outstanding leadership as the recipient of the Best Team Leader award from 2020 to 2022 and named Star Team Manager quarterly. Prior to this role, Alejandro excelled as a Business Care Sales Representative at Startek in Makati, where his sales acumen and service expertise earned him a promotion to Subject Matter Expert. His earlier experience as a Customer Service Sales Representative at Teleperformance showcased his ability to drive customer satisfaction and revenue growth, meriting him the title of Star Agent on the United Parcel Service (UPS) account. Alejandro holds impressive skills in Microsoft Office tools like MS Word and MS Excel, along with expertise in Data Computing & Analyzing, Serving & Operations Management, and Team Management. His educational foundation includes a college education from St. Jude Institute of Technology, which bolsters his professional endeavors.
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