Alexandre T.
Mid-Level Restaurant Manager
Open to offersNew to PlatformAbout
Alexandre T., with a background in economy and management from the Universite de La Polynésie Française, has cultivated strong expertise in financial management principles and economic policy analysis. As a Financial Controller at McDonald's Tahiti from January 2022 to December 2022, he implemented internal controls to safeguard assets and conducted variance analysis to enhance financial accuracy. During his tenure as a Restaurant Manager at McDonald's Tahiti, Alexandre led daily operations, ensuring exceptional customer service and operational efficiency. He developed marketing strategies that boosted customer engagement and sales, while also managing staffing and inventory adjustments based on sales forecasts. His experience includes resolving customer feedback and complaints to maintain positive relationships and improve the dining experience. Prior roles include enhancing customer experiences as a Cashier/Vendor at ACE Hardware and a Crew Member at McDonald's, where he excelled in customer service and team collaboration.
Experience
RESTAURANT MANAGER
McDonald's Tahiti · 2023 — 2025Oversaw daily operations in the restaurant to deliver excellent customer service and maintain efficient workflow. Developed and implemented marketing initiatives to boost customer engagement and sales. Proactively addressed customer complaints and feedback to enhance the dining experience and build positive relationships. Analyzed sales data for demand forecasting, allowing for appropriate staffing and inventory adjustments. Established customer loyalty programs to strengthen repeat business and brand allegiance.FINANCIAL CONTROLER
McDonald's Tahiti · 2022 — 2022Produced and maintained accurate financial records and reports, ensuring adherence to company policies and regulations. Established internal controls to protect company assets and mitigate financial discrepancies. Conducted variance analysis to identify issues and Suggested improvements for financial accuracy. Coordinated with audit teams during internal and external audits to confirm compliance and effectively address findings. Managed cash flow by monitoring accounts receivable and payable to maintain liquidity.CREW MEMBER
McDonald's Tahiti · 2021 — 2021Delivered outstanding customer service to boost guest satisfaction and encourage repeat visits. Worked together with team members to ensure efficient workflow and timely service during busy periods. Prepared and served food and beverages following company standards. Responded effectively to customer inquiries and special requests to enhance the dining experience. Aided in training new crew members on company policies and operational procedures.CASHIER / VENDOR
ACE Hardware · 2018 — 2020Provided courteous service to customers, ensuring a positive shopping experience. Assisted in the pricing, stocking, marking, and bagging of products while helping customers make informed product selections. Addressed customer complaints and inquiries promptly, maintaining high satisfaction levels. Collaborated with vendors to manage product deliveries and availability.
Skills & Expertise
Education
- Bachelor in Economy and ManagementUniversite de La Polynésie Française · 2014 — 2017
- Baccalauréat in Sciences et Technologies du Management et de la Gestion Spécialisé Gestion FinanceLycée La Mennais · 2011 — 2013
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