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Alexis M. — Sales Supervisor from Philippines

Alexis M.

Sales Supervisor

Philippines No experience yet
Open to offersNew to Platform
Languages
English
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About

Alexis M. C., based in Caloocan City, Philippines, is a seasoned Retail Store Specialist with over 8 years of experience in the telecommunications industry, focusing on sales and customer service. As a Sales Supervisor at Kinetix Kids Inc., Alexis leads sales operations, ensuring branch targets are achieved through effective promotional campaigns and by fostering excellent customer relationships. He supervises a team to uphold high service standards, enhancing customer engagement and satisfaction. Previously, as a Retail Store Specialist at SMART Communications Inc., Alexis not only met but exceeded sales targets through strategic sales and upselling techniques, earning recognition as a top performer in the NCR. His expertise in account management, complaint resolution, and delivering product demonstrations has been critical to his success. Alexis holds a Bachelor's degree in Hotel and Restaurant Management from La Consolacion College.

Why hire me

I'm adaptable, hardworking and fast learner. I'm confident that my experience and positive attitude will allow me to contribute to your team from day one.

Experience

  • Sales Supervisor

    KINETIX KIDS INC. · 2026 — Present
    Oversee daily sales operations to ensure branch sales targets are met. Design and execute promotional campaigns aimed at increasing memberships and customer engagement. Guide and mentor team members while maintaining high levels of customer service. Cultivate relationships with clients by providing customized solutions for services and events. Track sales performance, generate reports, and pinpoint areas for enhancing revenue and customer satisfaction.

  • Retail Store Specialist

    SMART Communications Inc. · 2018 — 2026
    Deliver customer support and after-sales service, ensuring clients are informed about products. Facilitate sales transactions and payments accurately. Handle customer complaints and inquiries regarding services and account issues swiftly. Regularly achieve and surpass monthly sales objectives and performance metrics.

  • Customer Relation Associate

    SMART Communications Inc. (Under CuroTeknika) · 2017 — 2018
    Offer support to customers, providing product information and after-sales assistance. Suggest appropriate products and services tailored to customer requirements. Ensure accurate processing of sales transactions and handle payments with efficiency. Address customer inquiries and resolve issues promptly to maintain high satisfaction levels.

  • Customer Service / SSC (Business Office Assistant)

    PLDT (Philippine Long Distance Telephone Company, Under Bestoption Agency / Proserve Inc.) · 2014 — 2016
    Act as the first point of contact for customers, addressing account and service inquiries. Efficiently manage new customer applications and service requests. Promote and sell telecommunications products, as well as handle account modifications and customer requests. Resolve complaints and system-related issues while delivering quality service.

Skills & Expertise

Customer ServiceSalesCustomer Service and Admin Support

Education

  • Bachelor of Science in Hotel and Restaurant Management
    La Consolacion College · 2008 — 2012

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