Alicia K.
Mid-Level Administrative Assistant
Open to offersNew to PlatformAbout
Alicia K. is an experienced Sales Administrator and former waitress with a background in the hospitality and sales sectors, specifically within fast-paced franchise restaurants, liquor events, and administrative office environments. Her responsibilities have spanned preparing specialized beverages, delivering a 5-star customer experience, and working at high-profile events for Rooikat Liquor Distributor and The Mpumalanga Show. Transitioning to administration, Alicia K. managed invoice and quotation distribution, filing, and client communications via email, WhatsApp, and phone, acting as the main contact for walk-in clients and liaising with production teams. She has demonstrated proficiency in Microsoft Word, Excel, QuickBooks, Canva, and Microsoft 365 in customer-oriented and administrative contexts.
Experience
Sales Administrator
null · 2024 — 2025Handled administrative tasks such as filing, organizing, and responding to inquiries. Managed communication with clients and the production team through various channels including email and WhatsApp, ensuring accurate tracking of orders. Utilized Word, Excel, QuickBooks, Canva, and Microsoft 365 in daily operations.Waitress
Hennie's Nelspruit · 2025 — PresentAcquired comprehensive training in coffee and wine while preparing beverages and dessert drinks. Delivered exceptional dining experiences and employed upselling techniques to enhance customer satisfaction. Developed multitasking and collaboration skills in a fast-paced environment.Events
Rooikat Liquor DistributorParticipated in events and promotions such as The Mpumalanga Show and various activities at Matumi Golf Estate, showcasing promotional skills while enhancing brand visibility.
Skills & Expertise
Education
- Grade 12 completionSyllabis Online Education
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