Mid-Level Customer Service and Technical Support Specialist
Open to offersNew to PlatformAljon M. has demonstrated a robust aptitude for customer satisfaction through his work across several industries. With a Bachelor of Science in Information Technology from Davao Del Norte State College, Aljon's career began as a Customer Service Representative & Subject Matter Expert at VXI Global Holdings, where he provided essential customer service and technical support from 2017 to 2021. His skills in problem solving and handling customer complaints via chat, email, and phone showcase his adaptability and commitment to efficiency. Transitioning to a Content Moderator at Conectys, he ensured compliance with community standards. More recently, at ALORICA, he supported customers with Google Devices, emphasizing his technical acuity. Across these roles, Aljon has consistently applied his strong communication and video and photo editing capabilities to meet and exceed customer expectations.
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