0 viewsTalent
Aljon B. — Mid-Level Customer Service and Technical Support Specialist from Philippines

Aljon B.

Mid-Level Customer Service and Technical Support Specialist

Philippines 6+ years
Open to offersNew to Platform
Languages
English
Video Introduction
No video introduction yet
The candidate has not added a video.
Contact information and social networks are private. Connect to unlock.
Hidden

About

Aljon M. has demonstrated a robust aptitude for customer satisfaction through his work across several industries. With a Bachelor of Science in Information Technology from Davao Del Norte State College, Aljon's career began as a Customer Service Representative & Subject Matter Expert at VXI Global Holdings, where he provided essential customer service and technical support from 2017 to 2021. His skills in problem solving and handling customer complaints via chat, email, and phone showcase his adaptability and commitment to efficiency. Transitioning to a Content Moderator at Conectys, he ensured compliance with community standards. More recently, at ALORICA, he supported customers with Google Devices, emphasizing his technical acuity. Across these roles, Aljon has consistently applied his strong communication and video and photo editing capabilities to meet and exceed customer expectations.

Experience

  • Customer Experience Agent

    ALORICA · 2024 — 2025
    Provided technical support to customers utilizing Google Devices.
  • Content Moderator

    Conectys · 2021 — 2022
    Reviewed and controlled content to ensure compliance with community guidelines.
  • Chat Support

    Adult Site in US · 2022 — Present
    Managed the account inbox by responding consistently to followers of the account holder.
  • Customer Service Representative & Subject Matter Expert

    VXI Global Holdings · 2017 — 2021
    Delivered customer service and technical support to account holders.

Skills & Expertise

Education

  • Bachelor of Science in Information Technology
    Davao Del Norte State College · 2013 — 2016

Interested in this professional?

Sign in as an employer to save this profile or invite Aljon B. to a job.

Sign in as an employer