Alphonce J.
Junior Healthcare Data Entry Specialist
Open to offersNew to PlatformAbout
Alphonce D. has accumulated experience across healthcare, technology, and real estate industries in the Philippines. As a CRA Assistant at Divine Grace Medical Center, he managed HMO approvals and coordinated administrative processes for various medical services. At Globalife Medical Laboratory & Polyclinic, he served as a Laboratory Encoder, maintaining data integrity and supporting medical staff through the precise encoding of lab results and patient information. In the retail and customer service sector, Alphonce worked as a Retail & CAP Team Associate at Amazon Operation Services Philippines, where he managed customer inquiries via multiple channels, adhering to metrics such as CSAT and FCR, and contributed to process improvements. In real estate, Alphonce delivered client-oriented services as a Property Consultant and Digital Marketing Consultant at Anyana by Antel Land Holdings Inc. His technical expertise includes Java, MySQL, and HTML, supported by a Bachelor of Science in Information Technology from Adamson University.
Experience
Digital Marketing Consultant
Anyana by Antel Land Holdings Inc. · 2025 — 2026Guided clients through property selection, site trippings, and sample computations, offering assistance with financing options and turnover processes for house and lot investments. Provided after-sales support, timely updates, and maintained communication to support homebuyers throughout the entire purchase in the real estate sector.CRA Assistant
Divine Grace Medical Center · 2025 — 2025Handled Health Maintenance Organization (HMO) approvals for a variety of medical services such as consultations, laboratory tests, therapies, X-rays, and other diagnostic or treatment procedures. Coordinated between patients and healthcare providers to ensure accurate and efficient processing of approvals and documentation.Retail & CAP Team Associate
AMAZON OPERATION SERVICES PHILIPPINES, INC. · 2023 — 2024Provided customer support through phone, chat, and email channels by handling inquiries about orders, payments, refunds, and account issues. Maintained professionalism and empathy while adhering to Amazon’s systems and policies, and contributed to process improvements within the customer service operations.Medical & Data Coder
Globalife Medical Laboratory & Polyclinic · 2021 — 2023Entered laboratory results, test requests, and medical information accurately into the clinic’s database system. Maintained data confidentiality, organized test reports, and verified data accuracy. Assisted in coordinating with both laboratory staff and front desk for efficient workflow in a clinical environment.
Skills & Expertise
Education
- Bachelor of Science in Information TechnologyAdamson University - Manila, Philippines · 2018 — 2022
- Science, Technology, Engineering & MathematicsSaint Augustine School - Tanza, Cavite · 2016 — 2018
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