Alpril M.

Alpril R. is a dedicated Operations CSR II with significant experience in customer service, particularly within the telecommunications and travel industries. Her educational foundation in a Bachelor of Science in Travel Management from the Iloilo City Community College has equipped her with the expertise necessary for the dynamic environment of customer service roles. Alpril’s career began as a Service Crew at McDonald's, followed by positions such as a Travel Associate at WNS and Customer Service Representative at IQOR, illustrating her proficiency in handling customer interactions and travel services. She currently applies her skills at Telus International Philippines, where she continues to leverage her strengths in customer satisfaction and problem-solving to enhance consumer experiences. Her certifications, including a National Certificate II in Tourism Promotion Services, underscore her commitment to professional development in travel and tourism.