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Alvin J. — Junior Restaurant Waiter from Philippines

Alvin J.

Junior Restaurant Waiter

Philippines 6+ years
Open to offersNew to Platform
Languages
EnglishSpanish
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About

Alvin J. is a seasoned culinary and hospitality professional specializing in providing exemplary customer service and maintaining pristine work environments. Currently serving as a Waiter at Rosa’s Bistro since February 2025, he excels in greeting and welcoming guests, accurately taking drink and food orders, serving beverages, and ensuring spotless cleanliness of the area. His previous experience as an Assistant Waiter with MSCCS Crewing Fleet on the MSC Meraviglia involved handling guest complaints tactfully and coordinating with staff for efficient service. While at Andiamo Restaurant in Abu Dhabi, he combined roles of waiter and bartender, showcasing his ability to prepare and serve drinks alongside providing personalized menu recommendations. With a Bachelor of Science in Hotel and Restaurant Management from Jose Rizal University, Alvin's skillset extends to handling complaints with grace, cultural sensitivity, multitasking in high-pressure environments, and always maintaining a positive, resilient attitude.

Experience

  • WAITER

    ROSA’S BISTRO formerly ROSA’S KUCINA · 2025 — Present
    Welcome guests and create a comfortable atmosphere. Accurately take drink and food orders, ensuring both efficiency and correctness. Serve beverages promptly, with knowledge of cocktail recipes and presentation. Maintain cleanliness of the bar counter and surrounding area. Process payments securely, handling bills and card transactions. Regularly monitor guest satisfaction, refilling drinks and addressing concerns as needed.

  • ASST. WAITER

    MSCCS Crewing Fleet: MSC Meraviglia · 2022 — 2022
    Address guest complaints and requests with tact. Set up tables with lines, silverware, glassware, and condiments. Collaborate with kitchen and bar staff to ensure timely service. Assist in buffet setups and special events while staying organized under pressure. Follow sanitation protocols and explain preparation methods for various menu items.

  • Galley Utility

    SINGA SHIP MANAGEMENT / Principal: CUNARD · 2019 — 2020
    Clean kitchens and galleys while managing waste effectively. Demonstrate knowledge in waste management practices and maintain physical fitness. Exhibit attention to detail and follow instructions while working collaboratively.

  • WAITER cum BARTENDER

    ANDIAMO RESTAURANT · 2016 — 2018
    Greet guests and foster a welcoming atmosphere. Provide menu recommendations based on knowledge and guest preferences. Professionally handle guest complaints and feedback. Prepare and serve a variety of alcoholic and non-alcoholic beverages. Ensure smooth service through collaboration with kitchen and bar staff.

  • ASST.BARTENDER cum WAITER

    LE MERIDIEN Hotel Captain Arms Bar · 2014 — 2016
    Accurately take food and beverage orders, relaying them to the kitchen and staff. Prepare basic drink components and assist in drink preparation as needed. Handle billing and payments using POS systems.

  • COOK / CAPTAIN WAITER

    ARMY NAVY Burger + Burrito · 2013 — 2014
    Prepare and cook food items according to recipes and customer specifications. Ensure the quality and freshness of ingredients while employing various cooking methods such as baking, grilling, steaming, and frying.

Skills & Expertise

Customer ServiceCustomer Service RepresentativeSalesBookkeepingCustomer Service and Admin Support

Education

  • Bachelor of Science in Hotel and Restaurant Management
    JOSE RIZAL UNIVERSITY · 2009 — 2013

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