Alyssa D.

Not specified

• Outbound Fundraising Representative (Remote)

  Wounded Soldiers of America · 2024 — 2026
  Executed high-volume outbound calls to potential donors, establishing rapport and communicating professionally with a diverse audience. Ensured accurate documentation of call outcomes and donor details in the organization's system while handling sensitive personal and payment information responsibly. Consistently met daily call and performance objectives while upholding quality standards. Addressed objections professionally and motivated donor participation through effective dialogue.

• ESL Teacher

  IMS Academy · 2024 — 2024
  Instructed young learners in English as a Second Language with an emphasis on developing listening, speaking, reading, and writing capabilities. Crafted engaging, age-suitable lesson plans that integrated games, visuals, and interactive tasks. Assessed student progress and delivered personalized support to bolster language proficiency.

• Customer Service Representative

  Wipro · 2021 — 2021
  Enhanced communication, problem-solving, and interpersonal skills, which were beneficial in managing classroom dynamics and parent-teacher relations.

• Bachelor of Elementary Education

  Talisay City College, Cebu · 2020 — 2024
• Senior High School

  Asian College of Technology, Cebu · 2018 — 2020
• Junior High School

  Divino Amore Academy, Talisay City, Cebu · 2014 — 2018
• Elementary School

  Virgen De Las Escuelas Pias School, Lawaan I, Talisay City, Cebu · 2007 — 2013