Alyssa J.
SEO Specialist
Open to offersNew to PlatformAbout
Alyssa J. is a versatile customer service professional with robust experience in chat-based customer support for online platforms, where she provided assistance to users, resolved concerns, and delivered timely solutions while maintaining professional communication. From September 2024 to March 2026, she excelled in managing multiple conversations in a fast-paced digital environment, demonstrating strong problem-solving skills. Her prior role as a Freelance Tutor from March 2024 to August 2024 involved one-on-one English tutoring, focusing on reading, writing, speaking, and comprehension skills improvement. Alyssa designed interactive, engaging lessons tailored to each student’s learning needs. In the SEO domain, from September 2022 to February 2024, she worked as a SEO Specialist, enhancing website visibility and search rankings through backlinking, outreach, and strategic link-building efforts. Her academic background includes a Bachelor of Secondary Education major in English from Mariano Marcos State University. She is proficient in Google Docs & Google Sheets, the Microsoft Office Suite, and basic graphic design using Canva.
Experience
CHAT SUPPORT REPRESENTATIVE (PROJECT-BASED)
null · 2024 — 2026Provided chat-based customer support for an online platform, assisting users with inquiries and resolving concerns to deliver timely solutions. Maintained professional and courteous communication while managing multiple conversations in a fast-paced digital environment. Demonstrated strong problem-solving skills and a commitment to ensuring a positive customer experience.FREELANCE TUTOR
null · 2024 — 2024Offered one-on-one English tutoring to young learners, aiding in the improvement of their reading, writing, speaking, and comprehension skills. Created engaging lessons tailored to each student's learning needs, incorporating educational games and interactive activities to enhance enjoyment and effectiveness in learning. Fostered a supportive learning environment that encouraged student participation and confidence.SEARCH ENGINE OPTIMIZATION SPECIALIST
null · 2022 — 2024Contributed to search engine optimization initiatives focused on backlinking, outreach, and niche branding to enhance website visibility and search rankings. Assisted in building online authority through strategic link-building efforts and collaborated with team members to support digital marketing objectives. Aided in increasing organic traffic via effective SEO practices.
Skills & Expertise
Education
- Bachelor of Secondary Education Major in EnglishMariano Marcos State University, College of Teacher Education · 2018 — 2022
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