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Amanda M. — Junior Technical Support Administrator from United States

Amanda M.

Junior Technical Support Administrator

United States 1-2 years
Open to offersNew to Platform
Languages
English
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About

Amanda B. is a detail-oriented professional residing in Salem, OR, excelling in administrative and technical support across various industries. She possesses robust experience in data entry, documentation, and recordkeeping, with a proven track record in managing accounts and providing technical troubleshooting support. At Honeywell/Supra, Amanda efficiently manages customer accounts, updating and maintaining property information within multiple internal software systems, while ensuring compliance with detailed company policies. Her role in the AI field as a generalist freelancer involved meticulous quality assurance and content review tasks, demonstrating her adeptness at working independently. Her proficiency with Microsoft Office, especially Microsoft Excel, and ability to learn new systems swiftly facilitate her exceptional performance in high-volume workflows. Additionally, Amanda has effectively utilized her organizational skills in diverse roles, from hair styling at Ulta Beauty to GED tutoring and computer lab assistance for the State of Oregon, highlighting her adaptability and commitment to maintaining high standards of accuracy and service.

Experience

  • Technical Support Administrator

    Honeywell / Supra · 2026 — Present
    Managed customer account and property-access requests through various internal software systems. Updated, configured, and maintained accurate account and property information following set procedures. Documented interactions and resolutions for case tracking. Handled multiple tasks simultaneously while ensuring accuracy and productivity. Adhered to company policies and quality standards in a high-volume support environment.
  • Generalist Freelancer

    Outlier AI · 2025 — 2026
    Executed data labeling and quality assurance tasks for AI projects. Reviewed information to ensure accuracy and compliance with project guidelines. Applied analytical skills to identify and correct errors. Managed assigned tasks independently in a fully remote setting.
  • Hair Stylist

    Ulta Beauty Inc. · 2025 — 2025
    Oversaw appointment scheduling, maintained client records and product information, and managed daily administrative tasks. Organized inventory and ensured accurate product tracking using computer systems.
  • Computer Lab Assistant / GED Tutor

    State of Oregon · 2022 — 2024
    Provided computer and software support to students, troubleshooting basic hardware and software issues. Assisted in maintaining accurate records and managed database-related tasks. Guided users in digital applications while organizing student information and educational records.
  • GED Tutor

    State of Oregon · 2017 — 2019
    Supported students in computer literacy and technology-based learning. Created instructional materials tailored to individual needs and communicated complex information clearly.

Skills & Expertise

Education

  • GED
    Portland Community College · 2016 — 2017

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