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Amber C. — Mid-Level Customer Service and Accounting Specialist from United States

Amber C.

Mid-Level Customer Service and Accounting Specialist

United States 6+ years
Open to offersNew to Platform
Languages
English
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About

Amber C., a seasoned professional in customer service and accounting, boasts over a decade of experience in high-volume retail environments as well as accounts payable and receivable processes. At Dollar Tree, as a Part Time Assistant from January 2020 to May 2021, she demonstrated her proficiency in processing sales, returns, and refunds with accuracy and diligence, ensuring a balanced cash register. Her strong customer support skills were highlighted in handling inquiries and resolving issues efficiently to secure customer satisfaction and loyalty. Currently serving as a Customer Service Associate at HMartin Accounting since August 2025, Amber manages accounts payable and receivable via QuickBooks Online, providing crucial accounting support and performing administrative tasks. With extensive experience in handling customer concerns at Dollar General, she adeptly balanced cash drawers and contributed to store operations during busy periods, enhancing team productivity and maintaining store order.

Experience

  • PART TIME ASSISTANT

    Dollar Tree · 2020 — 2021
    Performed accounts payable and accounts receivable tasks using QuickBooks Online. Handled customer inquiries and complaints through in-person and phone interactions, ensuring a professional approach. Processed sales, returns, and refunds accurately to maintain a balanced cash register. Supported daily store activities by restocking shelves, keeping the store tidy, and assisting team members as required.
  • CUSTOMER SERVICE ASSOCIATE

    Dollar General · 2016 — 2019
    Delivered customer support daily with limited supervision in a fast-paced retail setting. Balanced cash drawers and processed transactions correctly at the start and end of shifts. Resolved customer concerns and inquiries to uphold high satisfaction levels. Contributed to store operations during busy periods by stocking, organizing, and merchandising products.

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