Senior Bilingual Customer Service and Dispatch Specialist
Open to offersNew to PlatformAna P. is a seasoned Customer Service and Dispatch professional based in Garden Grove, CA, with over seven years of experience in managing high-volume operations and delivering top-notch service. Adept at resolving complex customer inquiries and coordinating services, she excels at communicating effectively with diverse populations. Ana's impressive ability to navigate between English and Spanish boosts her efficiency in providing compassionate and accurate support, especially in fast-paced environments. As a Dispatcher / Customer Service Representative at Raymond West, she manages inbound calls, resolves issues quickly, and coordinates service requests with precision. Her prior role at Driscoll Foods honed her skills in scheduling and delivery coordination, ensuring timely and compliant service. Ana is fluent in both Spanish and English and holds certifications in CPR and driving, positioning her as a proficient candidate for roles that require exceptional member and customer support skills.