Andrea C.

Andrea T. is an experienced professional specializing in customer service, operational coordination, and industrial process management. With a background in industries such as aviation and e-commerce, Andrea has excelled in roles ranging from Sales Agent to Travel Associate and Customer Representative. At NCC Call Center, she effectively engaged potential clients and managed CRM systems, consistently achieving sales targets. In her tenure with IGT Solutions (American Airlines), Andrea delivered personalized client attention and managed flight reservations, ensuring compliance with customer satisfaction indicators. Her work at Teleperformance for Amazon UK involved supporting delivery operations and resolving customer issues. Andrea's education includes a Technologist degree in Industrial Manufacturing from Servicio Nacional de Aprendizaje (SENA). Her proficiency with digital platforms and logistics coordination enhances her ability to handle high volumes of requests and solve complex problems efficiently. Proficient in English and a native Spanish speaker, Andrea effectively collaborates across international teams.