Andrealyn M.

Andrealyn B. is an accomplished IT professional with a Bachelor of Science in Information Technology from the Computer Communication Development Institute in Legazpi. Currently, she serves as an IT Service Desk Support for St. Luke’s Medical Center via Topserve Services Inc., where she delivers technical support and solutions for IT-related issues in eHub. Her tenure at St. Luke’s reflects her proficiency in software integration, especially with Microsoft Office. Prior to this, she excelled as a Customer Experience Advocate at Foundever BPO Pasig, managing international retail accounts for propane gas. Furthermore, her foundational experience was honed through an IT Technical Support internship at Sutherland Global Services, where she developed her problem-solving skills by troubleshooting hardware and software issues. Andrealyn’s adaptable and reliable nature enhances her ability to address various technical challenges effectively, supported by her strong English language proficiency and written and oral communication skills.