0 viewsTalent
Andrew S. — Senior Insurance Claims Adjuster from Philippines

Andrew S.

Senior Insurance Claims Adjuster

Philippines 6+ years
Open to offersNew to Platform
Languages
English
Video Introduction
No video introduction yet
The candidate has not added a video.
Contact information and social networks are private. Connect to unlock.
Hidden

About

Andrew Q. is a seasoned Casualty Claims Adjuster with extensive experience in the insurance industry, having worked at CSAA Insurance Group and Mercury Insurance Group. His skill set includes investigating auto insurance claims for both personal and commercial policies, directly liaising with customers to guide them through the claims process, and negotiating settlements that are both fair and equitable. Additionally, Andrew has worked as a Legal Assistant with Ely, Fritz & Hogan in Costa Mesa, where he conducted case research and prepared reports for trial. More recently, he took his talents to the BPO industry with Teleperformance, where his ability to maintain positive customer relations and his strong multitasking skills have been instrumental. Andrew is highly knowledgeable with department of insurance regulations, making him a valuable asset in ensuring compliance and customer satisfaction.

Experience

  • Customer Service Expert

    Teleperformance · 2022 — 2026
    Handled healthcare insurance claims in a BPO setting, checking coverage and assisting with denied claims. Guided providers and members through corrections, ensuring effective communication and support.
  • Casualty Claims Adjuster

    CSAA Insurance Group · 2016 — 2019
    Investigated auto insurance claims for personal and commercial policies. Worked directly with customers, guiding them through the claims process and negotiating fair settlements.
  • Senior Claims Adjuster

    Mercury Insurance Group · 1997 — 2014
    Reviewed coverage and determined liability for auto and injury claims. Negotiated settlements while maintaining clear communication to keep customers informed and satisfied.
  • Legal Assistant

    Ely, Fritz & Hogan · 1994 — 1997
    Conducted research on relevant laws and regulations while investigating case facts. Prepared reports to assist lawyers in trial preparations.

Skills & Expertise

Education

  • GED
    Saddleback College · — — 2026
  • English
    Newbridge College

Interested in this professional?

Sign in as an employer to save this profile or invite Andrew S. to a job.

Sign in as an employer