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Andrian A. — Mid-Level Virtual Assistant from Philippines

Andrian A.

Mid-Level Virtual Assistant

Philippines 6+ years
Open to offersNew to Platform
Languages
English
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About

Andrian A. is an experienced Virtual Assistant and administrative support professional with nearly a decade in executive assistance, BPO customer service, sales, appointment setting, SEO, and backend administration across industries including roofing, digital marketing, construction, wellness, and outsourcing. At Llagua Roofing and Craft Digital, Andrian excelled in appointment setting, CRM management, and lead generation for sales teams and service providers. At BizLync Solutions LLC, as a Digital Analyst, Andrian analyzed campaign performance, interpreted trends, and optimized web engagement. Previous roles with MCC BPO and Qualfon & Convergys involved delivering high-quality customer service and achieving One Call Resolution metrics. Additional expertise includes data entry, financial reporting, and team coordination, demonstrating versatility in both office-based and remote roles.

Experience

  • Appointment Setter

    Craft Digital (Lead Generation company) · 2025 — 2026
    Initiated outbound prospecting for General Construction, Lawn Care, and Landscaping companies, targeted and qualified leads among homeowners and businesses, researched market demand, generated leads, collaborated with sales teams for lead handoff and follow-up, and maintained CRM lead data with performance tracking.

  • Appointment Setter

    Llagua Roofing · 2023 — 2024
    Scheduled appointments for the sales team, entered data into CRM systems, managed client communications through calls, and utilized Straight Line Persuasion techniques when following scripts and conducting follow-ups.

  • Digital Analyst

    BizLync Solutions LLC · 2020 — 2023
    Reviewed website and campaign performance metrics to inform marketing decisions, delivered reports focused on data trends, and worked with digital teams to optimize web presence and user engagement.

  • Executive Assistant

    Alliance Consulting · 2015 — 2018
    Oversaw newsletters, managed client correspondence, coordinated social media ads, organized schedules, responded to inquiries by phone and email, and assisted with routine business operations.

  • Part-Time Data Entry Specialist

    Healthy Blessings Wellness Corporation · 2012 — 2013
    Converted handwritten financial documents to Excel spreadsheets while ensuring accuracy for yearly income reporting, and produced reliable, error-free financial records within strict deadlines.

  • Sales Representative (Cold Calling)

    MCC BUSINESS PROCESS OUTSOURCING SERVICES
    Conducted outbound calls and applied a consultative sales approach to close sales, consistently met performance targets, and supported overall team goals in a BPO setting.

  • Customer Service Representative

    Qualfon & Convergys
    Provided customer support for international campaigns, focused on One Call Resolution, and addressed billing, account, and technical inquiries with attention to efficiency and professionalism.

Skills & Expertise

SEO – Search Engine OptimizationCustomer ServiceVirtual AssistantData Entry SpecialistSalesAppointment Setter

Education

  • Bachelor of Science in Computer Science (Undergrad)
    Rizwoods Colleges · 2010 — 2012

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