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Angel M. — Junior Healthcare and E-commerce Administrative Assistant from Philippines

Angel M.

Junior Healthcare and E-commerce Administrative Assistant

Philippines 1-2 years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Angel Mae G. is an experienced administrative and customer support professional with a strong background in both the healthcare and e-commerce sectors. At her role as an Appointment Setter in the medical office, she efficiently scheduled patient appointments while ensuring confidentiality and maintaining accurate records. Her expertise includes verifying patient insurance eligibility, assisting with billing, processing claims, and managing patient information within a fast-paced healthcare environment. Angel Mae seamlessly transitioned her organizational skills to the digital realm, supporting online operations by listing products on Shopify and Amazon. Her tasks involved managing product listings, SEO optimization, monitoring inventory, processing orders, and maintaining quality customer service. With a Bachelor of Science in Marketing Management from the University of Mindanao Colleges, she leverages her marketing acumen to enhance e-commerce and administrative processes.

Experience

  • Appointment Setter

    Medical Office · 2024 — 2026
    Scheduled patient appointments efficiently while ensuring accuracy and confidentiality. Communicated with patients through phone and email for appointment confirmations, rescheduling, and cancellations. Managed patient records in scheduling systems and provided customer service within a fast-paced healthcare environment.
  • Billing & Insurance Verification

    Healthcare · 2024 — 2026
    Verified patient insurance eligibility and coverage details. Assisted with billing, claims processing, and payment posting. Communicated with insurance providers about claim statuses and discrepancies while maintaining organized financial and patient records.
  • Product Lister

    Shopify · 2022 — 2023
    Uploaded and managed products on the Shopify store, including titles, descriptions, prices, and images. Optimized product listings with SEO-friendly titles, tags, and keywords for improved search visibility. Processed customer orders and addressed inquiries, while monitoring inventory levels and updating stock availability.
  • E-commerce

    Amazon · 2021 — 2022
    Managed online product listings, inventory, and pricing. Processed customer orders and handled inquiries professionally. Assisted with order fulfillment, shipping coordination, returns, and supported marketing or sales efforts through online platforms.

Skills & Expertise

Education

  • Bachelor of Science in Marketing Management
    University of Mindanao Colleges
  • Humanities and Social Science
    Notre Dame of Kidapawan Colleges

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