Angela M.
Mid-Level Telecommunications Technical Support Representative
Open to offersNew to PlatformAbout
Angela R. is an experienced Technical Support Representative with a background in the telecommunications and apparel industries. She began her career as an RFID Cutting Clerk at Mactan Apparels Inc. (MAI) from 2017 to 2019, where she was involved in RFID-related tasks within the apparel manufacturing sector. Transitioning to the business process outsourcing industry, Angela contributed her troubleshooting and diagnostics abilities at The Results Companies (Results CX) from 2019 to 2022 and continues her work at TTEC Cebu as of April 2024. With education in Information Technology - Programming from Sibonga Community College, she brings strengths in technical communication, documentation skills, and handling technical inquiries, supporting customers and cross-functional teams to resolve technical issues efficiently.
Experience
Technical Support Representative
TTEC Cebu · 2024 — PresentEngaged in technical support services, emphasizing active listening and effective communication.Technical Support Representative
The Results Companies (Results CX) · 2019 — 2022Provided technical support, focusing on troubleshooting and diagnostics for telecommunications clients.RFID Cutting Clerk
Mactan Apparels Inc. (MAI) · 2017 — 2019Managed RFID cutting operations within the apparel production environment.
Skills & Expertise
Education
- Bachelor of Science in Information Technology- ProgrammingSibonga Community College · 2014 — 2015
Interested in this professional?
Sign in as an employer to save this profile or invite Angela M. to a job.
Sign in as an employer