Angela F.

Angela F. is a seasoned BPO professional with over four years of experience, primarily within the corporate training and financial management sectors. Currently based in Pasig City, Philippines, Angela has built a robust career that seamlessly bridges operational training and executive assistance roles. Her skills in data analysis, calendar management, and CRM systems have been key in optimizing workflows and managing executive-level metrics. As a Corporate Trainer at Tech Mahindra, Angela designed comprehensive training programs and implemented standardizations that improved cross-functional efficiency. Her tenure also includes roles such as Performance Lead, where she enforced critical SLAs and operational thresholds, and Subject Matter Expert, focusing on account and resolution support. Angela holds a BSBA in Financial Management from Rizal Technological University, where she consistently appeared on the Dean's List and honed her leadership skills as a volunteer in the Junior Financial Executives. She is certified in Lean Six Sigma and is proficient in tools such as MS Excel and Google Workspace. Angela's contributions have been recognized through various accolades, underscoring her ability to drive team performance and business metrics growth. Through roles that demanded both administrative prowess and in-depth analysis, Angela continues to leverage her skills to transition into an Executive Virtual Assistant role.