Angela C.
Mid-Level Product Manager
Open to offersNew to PlatformAbout
Angela G. is an accomplished professional specializing as a Virtual Assistant and Project Manager with extensive experience in customer service, project coordination, and data management. With a career spanning roles at companies like Saint George Insurance Inc, and Pure! Travel Group, Angela has excelled in roles such as Renewal Assistant and Product Manager. She has a proven track record in managing product life cycles, strengthening supply chains, and improving customer satisfaction. As a former Flight Attendant with Aeropostal, Angela ensured the safety and satisfaction of passengers, demonstrating exceptional communication and problem-solving skills. Her grounding in logistics and training coordination at the Consejo Nacional Electoral in Venezuela speaks to her ability to lead complex projects and ensure compliance. Angela's expertise in Database Management, Technological Skills, and Complaint Handling is complemented by her language skills, including native-level Spanish and intermediate English.
Experience
Renewal Assistant
Saint George Insurance Inc · 2022 — 2024Managed database for tracking renewed contracts and analyzed customer satisfaction during renewal processes. Coordinated projects related to contract renewals in a service company.Product Manager
Pure! Travel group · 2017 — 2018Oversaw the entire product lifecycle from concept to launch, ensuring it aligned with business strategy. Developed and maintained supplier and strategic partner relationships to enhance the supply chain, while presenting product performance reports to senior management for informed decision making.Flight Attendant
Aeropostal alas de Venezuela · 2013 — 2017Ensured passenger safety and adherence to emergency protocols, while providing personalized service and managing special requests. Collaborated with the team to deliver a high-quality and efficient onboard experience, remaining calm and effective in critical situations.Training Coordinator - Operator
Consejo Nacional Electoral (CNE) · 2008 — 2012Operated and offered technical support for electronic voting equipment, ensuring processes remained efficient and transparent. Coordinated logistics and supervised polling stations to guarantee regulatory compliance and security. Planned and conducted training for polling station members to optimize their performance, while addressing technical and administrative issues to facilitate smooth electoral operations.Call Center Operator, Collections Department
Ceteco Venezuela · 2009 — 2010Provided customer service in the telecommunications field, managing collections from delinquent customers and resolving disputes and complaints effectively.Event and Vacation Planner, Promoter, Sales Promoter, Protocol
Recrea Entertainment · 2007 — 2009Coordinated recreational activities and high-profile events, ensuring safety, integration, and adherence to high-quality standards. Successfully represented brands while attracting clients and surpassing promotional objectives, developing strategies to enhance customer loyalty and visibility.Sales Consultant, Cash Manager
Amiga Store; C.C Sambil · 2004 — 2007Delivered personalized service to customers, promoting products and increasing sales. Maintained store organization and presentation, processing transactions and managing returns accurately, contributing to promotions that enhanced customer satisfaction and loyalty.
Skills & Expertise
Education
- Air traffic agentSuperior School of Aeronautics “Tomas Valencia” · 2020 — 2020
- Flight AttendantSuperior School of Aeronautics “Tomas Valencia” · 2010 — 2011
- 3rd Semester of LawSanta Maria University · 2007 — 2009
- Bachelor of ScienceU.E. Santo Tomas de Villanueva Municipio Baruta · 1994 — 2007
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