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angelique S. — Mid-Level Client Operations Specialist from Philippines

angelique S.

Mid-Level Client Operations Specialist

Philippines No experience yet
Open to offersNew to Platform
Languages
English
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About

Angelique S. is a dedicated Client Operation Specialist with a specialization in order processing and procurement, currently working at Insight Direct Philippines. Her career in the Philippines spans roles that demand accurate sales management, including preparing and submitting sales quotes, ensuring special bid pricing, and managing RMA processes. At Philippine Airlines, she's honed her customer service skills as a Passenger Service Agent II, responsible for boarding, disembarking passengers, and assisting those with special needs. Previously, she gained operational management experience as a Management Trainee at Army Navy Burger Inc., overseeing day-to-day operations and implementing compliance on food safety programs. With proficiency in English and Tagalog, and a basic knowledge of Japanese, Angelique is adept at developing efficient practices to meet business needs and enhancing client relations. She holds a Bachelor of Science in Hospitality Management from Lyceum of the Philippines University, with a specialization in Hotel and Restaurant Administration.

Experience

  • Client Operation Specialist

    Insight Direct Philippines · 2021 — 2024
    Conduct research on product requests and facilitate access to procurement. Process orders accurately and prepare sales quotes using the designated quote entry system. Manage special bid pricing to ensure accurate costs before order release. Request and establish new client accounts and oversee pricing with vendors.
  • Passenger Service Agent II

    Philippine Airlines, PAL Express · 2019 — 2021
    Welcome passengers and respond to inquiries, manage baggage check-in, confirm reservations, and stock aircraft with refreshments. Coordinate the cleaning of aircraft and assist passengers with disabilities and young children during boarding and disembarking.
  • Management Trainee

    Army Navy Burger Inc. · 2014 — 2016
    Oversee daily operations for dine-in and take-out sales services, ensuring quick customer service. Support sales initiatives and provide leadership to the Restaurant Manager through client relations. Manage staffing, including hiring and scheduling, while ensuring compliance with food safety and cleanliness programs.
  • Entertainment Dancer

    Soju Music Club & Live Band (Worldwide Platinum Records)
    Perform as a dancer for various events, showcasing artistry and entertainment skills.

Skills & Expertise

Education

  • Bachelor of Science in Hospitality Management with Specialization in Hotel and Restaurant Administration
    LYCEUM OF THE PHILIPPINES UNIVERSITY · 2010 — 2014

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